The nursing home failed to protect residents from abuse and neglect by others. Cited March 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
Nursing home report
Zerbe Retirement Community
Registered name: ZERBE SISTERS NURSING CENTER,
NARVON, PA · Medicare-certified · 87 beds
In good standing
For-profit
Data as of July 1, 2026
5 of 5 overall
Zerbe Retirement Community in Narvon, PA has an overall 5-star rating, with 5 stars for health inspections and quality measures and 4 stars for staffing. It reports 4.24 nurse hours per resident per day versus the 4.1 federal benchmark, has no fines in the last 24 months, and recent inspection citations included abuse/neglect protection, accident hazards/supervision, and pharmaceutical services.
Facility ratings
Health inspections
Staffing
4.2385 hrs/resident/day
Quality measures
Last inspection: April 16, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.2385.
Staffing detail
- Registered nurses
- 0.59
- Licensed practical nurses
- 1.10
- Nurse aides
- 2.54
- Weekend nursing
- 3.86
Hours per resident per day.
Total staff turnover: 53%
Registered nurse turnover: 33%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
22.4%16.4%Improving
Residents with a fall causing major injury
1.4%0%Improving
Residents with pressure ulcers (bedsores)
1.2%2.1%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
1.6%0%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
9.5%9.4%No change
Residents whose ability to walk got worse
4.6%8.2%Worsening
Long-stay residents on antianxiety or sleep medication
19.1%21.4%Worsening
Short-stay residents newly given an antipsychotic
—4.8%—
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
27.4%33.7%Worsening
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
98.6%100%Improving
Short-stay residents given the seasonal flu vaccine
—96.8%—
Short-stay residents given the pneumonia vaccine
88.9%78.8%Worsening
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited February 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: D
The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited February 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 755 — 42 CFR §483.45 — S/S: D
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $10,033 in total fines.
- $10,033
Federal fine
Mar 8, 2024
Operator & ownership
- Ownership
- For profit - Corporation
- Occupancy
- 77.2 residents on an average day (89% of 87 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 51 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.