The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited November 2021 — isolated incident, actual harm.
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F-Tag 684 — 42 CFR §483.25 — S/S: G
Nursing home report
WOODLAKE AT TOLLAND
TOLLAND, CT · Medicare-certified · 130 beds
In good standing
For-profit
2 of 5 overall
WOODLAKE AT TOLLAND has a 2-star overall rating, with a 2-star health inspection rating, 3-star staffing, and 4-star quality measures. Reported nurse staffing is 3.97 hours per resident per day, slightly below the federal benchmark of 4.1, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.9749 hrs/resident/day
Quality measures
Last inspection: February 13, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.9749.
Staffing detail
- Registered nurses
- 0.77
- Licensed practical nurses
- 0.84
- Nurse aides
- 2.36
- Weekend nursing
- 3.52
Hours per resident per day.
Total staff turnover: 32%
Registered nurse turnover: 44%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
15.7%8.1%Improving
Residents with a fall causing major injury
0%0%No change
Residents with pressure ulcers (bedsores)
3.6%3.6%No change
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
5.7%4.5%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
11.9%7.2%Improving
Residents whose ability to walk got worse
15.2%14.2%Improving
Long-stay residents on antianxiety or sleep medication
19.1%18%Improving
Short-stay residents newly given an antipsychotic
1.4%3.5%Worsening
Residents with a long-term catheter
0%0.8%Worsening
Residents with new or worsening incontinence
24%21.2%Improving
Residents with depressive symptoms
67.4%62.1%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—95%—
Short-stay residents given the pneumonia vaccine
92.9%92.7%No change
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited March 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to provide enough support staff to safely and effectively run food and nutrition services. Cited November 2021 — widespread issue, potential for harm.
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F-Tag 802 — 42 CFR §483.60 — S/S: F
The home failed to protect residents’ right to organize and take part in resident and family groups. Cited November 2021 — limited pattern, potential for harm.
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F-Tag 565 — 42 CFR §483.10 — S/S: E
The home failed to make food and drinks appealing and served them at a safe, appetizing temperature. Cited November 2021 — limited pattern, potential for harm.
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F-Tag 804 — 42 CFR §483.60 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 18 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Occupancy
- 116.9 residents on an average day (90% of 130 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 33 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.