The nursing home failed to make sure it had a pest control program to prevent or deal with mice, insects, and other pests. Cited August 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 925 — 42 CFR §483.90 — S/S: F
Nursing home report
Wisconsin Dells Health & Rehabilitation Center
Registered name: Wisconsin Dells Health Services
Wisconsin Dells, WI · Medicare-certified · 90 beds
In good standing
For-profitChain member
Data as of July 1, 2026
3 of 5 overall
Wisconsin Dells Health & Rehabilitation Center has a 3-star overall rating, with 3-star health inspections and stronger 4-star staffing and quality ratings. Reported nurse staffing is 3.44 hours per resident per day, below the federal benchmark of 4.1, with $0 in fines in the last 24 months and recent inspection citations for pest control, food handling, and infection prevention.
Facility ratings
Health inspections
Staffing
3.435 hrs/resident/day
Quality measures
Last inspection: April 30, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.435.
Staffing detail
- Registered nurses
- 0.94
- Licensed practical nurses
- 0.27
- Nurse aides
- 2.22
- Weekend nursing
- 3.20
Hours per resident per day.
Total staff turnover: 38%
Registered nurse turnover: 23%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
18.5%14.3%Improving
Residents with a fall causing major injury
2.6%4.7%Worsening
Residents with pressure ulcers (bedsores)
2.6%1.7%Improving
Residents with a urinary tract infection
0%4.7%Worsening
Residents who lost too much weight
8.3%10.3%Worsening
Residents who were physically restrained
0%2.3%Worsening
Residents needing more help with daily activities
32.4%8.8%Improving
Residents whose ability to walk got worse
—27.8%—
Long-stay residents on antianxiety or sleep medication
2.7%5.1%Worsening
Short-stay residents newly given an antipsychotic
3%3.2%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
41.3%24.4%Improving
Residents with depressive symptoms
9.7%16.7%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%81.4%Worsening
Short-stay residents given the seasonal flu vaccine
—77.8%—
Short-stay residents given the pneumonia vaccine
100%91.1%Worsening
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited March 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited March 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to honor residents’ choices about treatment, research participation, and advance care instructions. Cited April 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 578 — 42 CFR §483.10 — S/S: D
The home failed to assess bed rail safety, review the risks and benefits, get informed consent, or properly install and maintain the rail. Cited April 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 700 — 42 CFR §483.25(n) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
Recent ownership change · Apr 4, 2017
Now operated by Wisconsin Dells Health Services, previously Golden Livingcenter - Wisconsin Dells.
- Ownership
- For profit - Corporation
- Chain
- Part of NORTH SHORE HEALTHCARE · 59 homes · 2.7 stars avg
- Occupancy
- 46.1 residents on an average day (51% of 90 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 40 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.