GoodStanding

Nursing home report

WINDSOR LAS PALMAS NURSING AND REHABILITATION CENT

MCALLEN, TX · Medicare-certified · 120 beds

In good standing
Non-profitChain member
4 of 5 overall

4 out of 5 stars overall. Health inspections are 4 stars and quality measures are 5 stars, but staffing is 1 star with reported nurse staffing below the federal benchmark (3.17 vs 4.1 hours/resident/day); there were no fines in the last 24 months, though recent inspection citations included infection control, timely reporting of suspected abuse/neglect/theft, and accurate resident assessment.

Facility ratings

Health inspections

Staffing

3.1682 hrs/resident/day

Quality measures

Last inspection: September 6, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.1682.

Staffing detail

Registered nurses
0.28
Licensed practical nurses
0.79
Nurse aides
2.09
Weekend nursing
2.88

Hours per resident per day.

Total staff turnover: 46%
Registered nurse turnover: 38%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

16.1%Worsening

Residents with a fall causing major injury

1.5%Steady

Residents with pressure ulcers (bedsores)

1.6%Improving

Residents with a urinary tract infection

0%Steady

Residents who lost too much weight

1.3%Steady

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

3.7%Worsening

Residents whose ability to walk got worse

3.2%Worsening
Show all measures

Long-stay residents on antianxiety or sleep medication

7.4%Improving

Short-stay residents newly given an antipsychotic

1%Steady

Residents with a long-term catheter

0%Steady

Residents with new or worsening incontinence

6.3%Worsening

Residents with depressive symptoms

0.3%Steady

Long-stay residents given the seasonal flu vaccine

100%Steady

Long-stay residents given the pneumonia vaccine

100%Steady

Short-stay residents given the seasonal flu vaccine

99.2%Steady

Short-stay residents given the pneumonia vaccine

100%Steady

What the inspectors found

The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited May 2023 — limited pattern, potential for harm.

View the original federal record

F-Tag 609 — 42 CFR §483.12 — S/S: E

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited September 2025 — isolated incident, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: D

The nursing home failed to make sure each resident got an accurate assessment of their needs and condition. Cited March 2025 — isolated incident, potential for harm.

View the original federal record

F-Tag 641 — 42 CFR §483.20(g) — S/S: D

The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited March 2025 — isolated incident, potential for harm.

View the original federal record

F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: D

The nursing home failed to ensure residents were free from significant medication errors. Cited March 2025 — isolated incident, potential for harm.

View the original federal record

F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: D

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  3. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 1 fine · $38,393 in total fines.

  • Federal fine

    Feb 9, 2024

    $38,393

Operator & ownership

Ownership
Non profit - Corporation
Chain
Part of WELLSENTIAL HEALTH · 68 homes · 2.6 stars avg
Occupancy
99.7 residents on an average day (83% of 120 beds)
Resident voice
Resident council
Medicare history
Certified for 31 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.