WINDSOR ESTATES OF ST CHARLES has an overall rating of 1 out of 5 stars, with 1-star health inspection and staffing ratings and a 2-star quality measures rating. It also has recent federal penalties with $140,274 in fines over the last 24 months, and reported nurse staffing is 3.59 hours per resident per day versus the 4.1-hour federal benchmark.
Last inspection: December 15, 2025Penalties, last 24 months: $140,274recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5881.
Staffing detail
Registered nurses
0.21
Licensed practical nurses
1.02
Nurse aides
2.35
Weekend nursing
3.13
Hours per resident per day.
Total staff turnover: 74%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
15.2%Worsening
Residents with a fall causing major injury
3.8%Improving
Residents with pressure ulcers (bedsores)
10%Improving
Residents with a urinary tract infection
0.4%Steady
Residents who lost too much weight
1.5%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
7.6%Improving
Residents whose ability to walk got worse
9.6%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
31.1%Worsening
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
16.2%Steady
Residents with depressive symptoms
21.4%Worsening
Long-stay residents given the seasonal flu vaccine
93.8%Steady
Long-stay residents given the pneumonia vaccine
67.2%Improving
Short-stay residents given the seasonal flu vaccine
64.9%Steady
Short-stay residents given the pneumonia vaccine
34.6%Worsening
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited June 2023 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: J
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited December 2025 — isolated incident, actual harm.
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F-Tag 684 — 42 CFR §483.25 — S/S: G
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited September 2025 — isolated incident, actual harm.
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F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The home failed to provide safe, appropriate pain management for a resident who needed it. Cited November 2023 — isolated incident, actual harm.
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F-Tag 697 — 42 CFR §483.25(k) — S/S: G
The home failed to have enough qualified staff to properly provide food and nutrition services. Cited May 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 801 — 42 CFR §483.60 — S/S: F
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
PENALTY
A federal fine of $86,190 was recorded.
INSPECTION
Health inspection found 2 health deficiencies.
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INSPECTION
Health inspection found 1 health deficiency.
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PENALTY
A federal fine of $41,659 was recorded.
INSPECTION
Health inspection found 4 health deficiencies.
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PENALTY
A federal payment denial was recorded.
PENALTY
A federal fine of $12,425 was recorded.
Penalties & enforcement
On record with Medicare: 9 fines · $244,424 in total fines · 2 payment denials.
Federal fine
Dec 15, 2025
$86,190
Federal fine
Aug 7, 2025
$41,659
Medicare/Medicaid payment denial
May 2, 2025
6 days
Federal fine
May 2, 2025
$12,425
Federal fine
Feb 6, 2024
$9,032
Medicare/Medicaid payment denial
Oct 3, 2023
29 days
Federal fine
Oct 3, 2023
$73,593
Federal fine
Aug 28, 2023
$2,098
Operator & ownership
Ownership
For profit - Limited Liability company
Chain
Part of TUTERA SENIOR LIVING & HEALTH CARE · 26 homes · 2.2 stars avg
Occupancy
73.6 residents on an average day (91% of 81 beds)
Resident voice
Resident council
Medicare history
Certified for 33 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.