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Nursing home report

WINDSOR ESTATES OF ST CHARLES

SAINT CHARLES, MO · Medicare-certified · 81 beds

Needs attention
For-profitChain member
1 of 5 overall

WINDSOR ESTATES OF ST CHARLES has an overall rating of 1 out of 5 stars, with 1-star health inspection and staffing ratings and a 2-star quality measures rating. It also has recent federal penalties with $140,274 in fines over the last 24 months, and reported nurse staffing is 3.59 hours per resident per day versus the 4.1-hour federal benchmark.

Facility ratings

Health inspections

Staffing

3.5881 hrs/resident/day

Quality measures

Last inspection: December 15, 2025Penalties, last 24 months: $140,274recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5881.

Staffing detail

Registered nurses
0.21
Licensed practical nurses
1.02
Nurse aides
2.35
Weekend nursing
3.13

Hours per resident per day.

Total staff turnover: 74%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

15.2%Worsening

Residents with a fall causing major injury

3.8%Improving

Residents with pressure ulcers (bedsores)

10%Improving

Residents with a urinary tract infection

0.4%Steady

Residents who lost too much weight

1.5%Worsening

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

7.6%Improving

Residents whose ability to walk got worse

9.6%Worsening
Show all measures

Long-stay residents on antianxiety or sleep medication

31.1%Worsening

Short-stay residents newly given an antipsychotic

0%Steady

Residents with a long-term catheter

0%Steady

Residents with new or worsening incontinence

16.2%Steady

Residents with depressive symptoms

21.4%Worsening

Long-stay residents given the seasonal flu vaccine

93.8%Steady

Long-stay residents given the pneumonia vaccine

67.2%Improving

Short-stay residents given the seasonal flu vaccine

64.9%Steady

Short-stay residents given the pneumonia vaccine

34.6%Worsening

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited June 2023 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited December 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 684 — 42 CFR §483.25 — S/S: G

The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited September 2025 — isolated incident, actual harm.

View the original federal record

F-Tag 686 — 42 CFR §483.25(b) — S/S: G

The home failed to provide safe, appropriate pain management for a resident who needed it. Cited November 2023 — isolated incident, actual harm.

View the original federal record

F-Tag 697 — 42 CFR §483.25(k) — S/S: G

The home failed to have enough qualified staff to properly provide food and nutrition services. Cited May 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 801 — 42 CFR §483.60 — S/S: F

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. PENALTY

    A federal fine of $86,190 was recorded.

  3. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  5. PENALTY

    A federal fine of $41,659 was recorded.

  6. INSPECTION

    Health inspection found 4 health deficiencies.

    See what inspectors found
  7. PENALTY

    A federal payment denial was recorded.

  8. PENALTY

    A federal fine of $12,425 was recorded.

Penalties & enforcement

On record with Medicare: 9 fines · $244,424 in total fines · 2 payment denials.

  • Federal fine

    Dec 15, 2025

    $86,190
  • Federal fine

    Aug 7, 2025

    $41,659
  • Medicare/Medicaid payment denial

    May 2, 2025

    6 days
  • Federal fine

    May 2, 2025

    $12,425
  • Federal fine

    Feb 6, 2024

    $9,032
  • Medicare/Medicaid payment denial

    Oct 3, 2023

    29 days
  • Federal fine

    Oct 3, 2023

    $73,593
  • Federal fine

    Aug 28, 2023

    $2,098

Operator & ownership

Ownership
For profit - Limited Liability company
Chain
Part of TUTERA SENIOR LIVING & HEALTH CARE · 26 homes · 2.2 stars avg
Occupancy
73.6 residents on an average day (91% of 81 beds)
Resident voice
Resident council
Medicare history
Certified for 33 years

The most recent standard health inspection was more than two years ago.

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.