The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Nursing home report
WINDMILL VILLAGE REHABILITATION & CARE CENTER
LUBBOCK, TX · Medicare-certified · 120 beds
In good standing
For-profitChain member
3 of 5 overall
3 out of 5 stars overall. Health inspections are average at 3 stars, quality measures are strong at 5 stars, but staffing is low at 1 star and reported nurse staffing is below the federal benchmark (3.12 vs 4.1 hours per resident per day); there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.1184 hrs/resident/day
Quality measures
Last inspection: November 25, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.1184.
Staffing detail
- Registered nurses
- 0.34
- Licensed practical nurses
- 0.78
- Nurse aides
- 2.00
- Weekend nursing
- 2.86
Hours per resident per day.
Total staff turnover: 64%
Registered nurse turnover: 64%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
4.3%8.2%Worsening
Residents with a fall causing major injury
4.3%1%Improving
Residents with pressure ulcers (bedsores)
2.8%2.5%No change
Residents with a urinary tract infection
1.1%0%Improving
Residents who lost too much weight
0%1.2%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
13.4%8.9%Improving
Residents whose ability to walk got worse
11.6%6.3%Improving
Long-stay residents on antianxiety or sleep medication
18.6%15%Improving
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
12%7.7%Improving
Residents with depressive symptoms
2.3%3.1%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
98.9%100%Improving
Short-stay residents given the seasonal flu vaccine
—90%—
Short-stay residents given the pneumonia vaccine
92%100%Improving
What the inspectors found
The nursing home failed to reasonably accommodate each resident’s needs and preferences. Cited May 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 558 — 42 CFR §483.10 — S/S: E
The home failed to protect residents’ right to organize and take part in resident and family groups. Cited May 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 565 — 42 CFR §483.10 — S/S: E
The home failed to keep residents’ personal and medical records private and confidential. Cited May 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 583 — 42 CFR §483.10 — S/S: E
The home failed to protect residents’ right to complain without fear and did not ensure grievances were handled promptly. Cited May 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 585 — 42 CFR §483.10 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 10 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of PRIORITY MANAGEMENT · 38 homes · 2.6 stars avg
- Occupancy
- 103.3 residents on an average day (86% of 120 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 13 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.