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Nursing home report

WINDEMERE AT WESTOVER HILLS

SAN ANTONIO, TX · Medicare-certified · 112 beds

Needs attention
For-profitChain member
2 of 5 overall

Windemere at Westover Hills in San Antonio has a 2-star overall rating, with very low staffing at 1 star and reported nurse staffing below the federal benchmark (3.45 vs 4.1 hours per resident per day). It also has a recent federal penalty, $8,281 in fines over the last 24 months, a 3-star health inspection rating, and 4-star quality measures.

Facility ratings

Health inspections

Staffing

3.4508 hrs/resident/day

Quality measures

Last inspection: December 19, 2025Penalties, last 24 months: $8,281recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4508.

Staffing detail

Registered nurses
0.45
Licensed practical nurses
1.17
Nurse aides
1.83
Weekend nursing
3.03

Hours per resident per day.

Total staff turnover: 54%
Registered nurse turnover: 47%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

0%0%No change

Residents with a fall causing major injury

1.5%7.8%Worsening

Residents with pressure ulcers (bedsores)

1.3%1.9%Worsening

Residents with a urinary tract infection

0%0%No change

Residents who lost too much weight

0%2%Worsening

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

21.2%8.3%Improving

Residents whose ability to walk got worse

9.8%4.1%Improving

Long-stay residents on antianxiety or sleep medication

23.2%15.7%Improving

Short-stay residents newly given an antipsychotic

0.5%0%Improving

Residents with a long-term catheter

0%0%No change

Residents with new or worsening incontinence

4.7%4.6%No change

Residents with depressive symptoms

0%0%No change

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

100%

Long-stay residents given the pneumonia vaccine

100%100%No change

Short-stay residents given the seasonal flu vaccine

99.6%

Short-stay residents given the pneumonia vaccine

100%100%No change

What the inspectors found

The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited April 2025 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: J

The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited April 2025 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 684 — 42 CFR §483.25 — S/S: J

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited August 2023 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

The home failed to properly label and securely store medications and biologicals. Cited December 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 761 — 42 CFR §483.45(g) — S/S: E

The nursing home failed to coordinate resident assessments with required screening and make needed service referrals. Cited September 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 644 — 42 CFR §483.20 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found
  3. PENALTY

    A federal fine of $8,281 was recorded.

  4. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  5. INSPECTION

    Health inspection found 9 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 1 fine · $8,281 in total fines.

  • Federal fine

    Apr 16, 2025

    $8,281

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of CANTEX CONTINUING CARE · 38 homes · 3.2 stars avg
Occupancy
106.3 residents on an average day (95% of 112 beds)
Resident voice
Resident council
Medicare history
Certified for 10 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.