The home failed to protect residents from the wrongful use of their belongings or money. Cited April 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 602 — 42 CFR §483.12 — S/S: E
Nursing home report
Wilora Lake Healthcare
Charlotte, NC · Medicare-certified · 70 beds
Needs attention
Abuse citationFor-profitChain member
Data as of July 1, 2026
2 of 5 overall
2 of 5 stars overall. Wilora Lake Healthcare has a 2-star health inspection rating and a 1-star staffing rating, with reported nurse staffing below the federal benchmark (3.17 vs. 4.1 hours per resident per day); quality measures are 5 stars, there were no fines in the last 24 months, and it has a recent abuse citation.
Facility ratings
Health inspections
Staffing
3.1664 hrs/resident/day
Quality measures
Last inspection: April 24, 2026Penalties, last 24 months: $0recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.1664.
Staffing detail
- Registered nurses
- 0.45
- Licensed practical nurses
- 0.85
- Nurse aides
- 1.87
- Weekend nursing
- 2.80
Hours per resident per day.
Total staff turnover: 66%
Registered nurse turnover: 73%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
10.3%6.2%Improving
Residents with a fall causing major injury
2%0%Improving
Residents with pressure ulcers (bedsores)
3.5%2.6%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
2.3%2.9%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
17.5%15.2%Improving
Residents whose ability to walk got worse
—15.6%—
Long-stay residents on antianxiety or sleep medication
18.6%14.3%Improving
Short-stay residents newly given an antipsychotic
0.9%1.2%No change
Residents with a long-term catheter
1.7%0%Improving
Residents with new or worsening incontinence
36.4%26%Improving
Residents with depressive symptoms
7.1%0%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%94.9%Worsening
Short-stay residents given the seasonal flu vaccine
—55.3%—
Short-stay residents given the pneumonia vaccine
57.7%89%Improving
What the inspectors found
The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited April 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: D
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited April 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: D
The home failed to let the resident help develop and carry out their own care plan. Cited February 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 553 — 42 CFR §483.10 — S/S: D
The home failed to keep residents’ personal and medical records private and confidential. Cited February 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 583 — 42 CFR §483.10 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 10 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Operator & ownership
Recent ownership change · Jun 1, 2025
Now operated by Wilora Lake Healthcare, previously Wilora Lake Healthcare Center.
- Ownership
- For profit - Corporation
- Chain
- Part of AVARDIS HEALTH · 38 homes · 2 stars avg
- Occupancy
- 61.4 residents on an average day (88% of 70 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 30 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.