The nursing home failed to ensure residents received the behavioral health care and services they needed. Cited May 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 740 — 42 CFR §483.40 — S/S: G
Nursing home report
WILLOWS OF SHELBYVILLE
SHELBYVILLE, IN · Medicare-certified · 121 beds
In good standing
Government-run
Data as of July 1, 2026
2 of 5 overall
WILLOWS OF SHELBYVILLE has an overall 2-star rating, with 2 stars for health inspections, 1 star for staffing, and 5 stars for quality measures. Staffing is below the federal benchmark (3.85 vs 4.1 hours per resident per day), and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.8511 hrs/resident/day
Quality measures
Last inspection: December 23, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8511.
Staffing detail
- Registered nurses
- 0.37
- Licensed practical nurses
- 0.98
- Nurse aides
- 2.50
- Weekend nursing
- 3.53
Hours per resident per day.
Total staff turnover: 47%
Registered nurse turnover: 44%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
32.6%19%Improving
Residents with a fall causing major injury
17.2%6.9%Improving
Residents with pressure ulcers (bedsores)
2.2%2%No change
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
3.6%3.3%No change
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
12.7%13%No change
Residents whose ability to walk got worse
29.9%7.9%Improving
Long-stay residents on antianxiety or sleep medication
33.9%35.9%Worsening
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
1.4%0%Improving
Residents with new or worsening incontinence
25.5%20.9%Improving
Residents with depressive symptoms
72.6%61.4%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—98.6%—
Short-stay residents given the pneumonia vaccine
100%94.8%Worsening
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited March 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to keep its areas safe, easy to use, clean, and comfortable for residents, staff, and visitors. Cited October 2024 — widespread issue, potential for harm.
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F-Tag 921 — 42 CFR §483.90 — S/S: F
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited December 2025 — limited pattern, potential for harm.
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F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
The home failed to provide the appropriate treatment and services for a resident with dementia. Cited October 2024 — limited pattern, potential for harm.
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F-Tag 744 — 42 CFR §483.40(b)(3) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- Government - City/county
- Occupancy
- 84.4 residents on an average day (70% of 121 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 59 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.