The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited January 2024 — isolated incident, actual harm.
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F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
WILLOWS OF NEW CASTLE
NEW CASTLE, IN · Medicare-certified · 95 beds
In good standing
For-profit
2 of 5 overall
WILLOWS OF NEW CASTLE has a 2-star overall rating. Its staffing rating is low at 1 star, reported nurse staffing is 3.89 hours per resident per day versus the 4.1 federal benchmark, health inspections are 3 stars, quality measures are 2 stars, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.8907 hrs/resident/day
Quality measures
Last inspection: March 6, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8907.
Staffing detail
- Registered nurses
- 0.50
- Licensed practical nurses
- 1.09
- Nurse aides
- 2.30
- Weekend nursing
- 3.27
Hours per resident per day.
Total staff turnover: 59%
Registered nurse turnover: 77%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
23.1%Improving
Residents with a fall causing major injury
1.8%Worsening
Residents with pressure ulcers (bedsores)
2.5%Improving
Residents with a urinary tract infection
3.1%Improving
Residents who lost too much weight
7%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
40.1%Improving
Residents whose ability to walk got worse
42.5%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
30.9%Worsening
Short-stay residents newly given an antipsychotic
1.5%Steady
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
25.3%Improving
Residents with depressive symptoms
36.7%Worsening
Long-stay residents given the seasonal flu vaccine
97.9%Steady
Long-stay residents given the pneumonia vaccine
96.5%Improving
Short-stay residents given the seasonal flu vaccine
89.3%Steady
Short-stay residents given the pneumonia vaccine
82.2%Worsening
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited March 2026 — widespread issue, potential for harm.
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F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to provide appropriate care to help a resident maintain or improve movement and mobility. Cited March 2026 — isolated incident, potential for harm.
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F-Tag 688 — 42 CFR §483.25(c) — S/S: D
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited March 2026 — isolated incident, potential for harm.
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F-Tag 684 — 42 CFR §483.25 — S/S: D
The home failed to provide the appropriate treatment and services for a resident with dementia. Cited March 2026 — isolated incident, potential for harm.
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F-Tag 744 — 42 CFR §483.40(b)(3) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Occupancy
- 57.7 residents on an average day (61% of 95 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 57 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.