The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited November 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: E
Nursing home report
WILLOWS AT WILLARD THE
WILLARD, OH · Medicare-certified · 69 beds
In good standing
For-profitChain member
5 of 5 overall
Willows at Willard in Willard, OH has a 5-star overall rating, with 4 stars for health inspections and staffing and 5 stars for quality measures. It has no fines in the last 24 months, but reported nurse staffing is 3.66 hours per resident per day, below the federal benchmark of 4.1, and recent inspection citations included accident safety, respiratory care, and required face-to-face doctor visits.
Facility ratings
Health inspections
Staffing
3.6643 hrs/resident/day
Quality measures
Last inspection: November 21, 2024Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.6643.
Staffing detail
- Registered nurses
- 0.80
- Licensed practical nurses
- 0.84
- Nurse aides
- 2.02
- Weekend nursing
- 3.41
Hours per resident per day.
Total staff turnover: 38%
Registered nurse turnover: 0%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
7.9%2.7%Improving
Residents with a fall causing major injury
6%5.7%No change
Residents with pressure ulcers (bedsores)
1.5%0%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
18.6%10.2%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
9.1%4.2%Improving
Residents whose ability to walk got worse
4%14.4%Worsening
Long-stay residents on antianxiety or sleep medication
20.5%24.5%Worsening
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
26.8%20.7%Improving
Residents with depressive symptoms
0%2.4%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—96.4%—
Long-stay residents given the pneumonia vaccine
96%94.3%Worsening
Short-stay residents given the seasonal flu vaccine
—97.6%—
Short-stay residents given the pneumonia vaccine
92.5%92.9%No change
What the inspectors found
The home failed to provide safe and appropriate breathing care when a resident needed it. Cited November 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 695 — 42 CFR §483.25(i) — S/S: E
The home failed to make sure the resident and doctor met face-to-face at all required visits. Cited November 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 712 — 42 CFR §483.30 — S/S: E
The home failed to properly label and securely store medications and biologicals. Cited August 2023 — limited pattern, potential for harm.
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F-Tag 761 — 42 CFR §483.45(g) — S/S: E
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited November 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 584 — 42 CFR §483.10 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of TRILOGY HEALTH SERVICES · 124 homes · 4.2 stars avg
- Occupancy
- 64.5 residents on an average day (93% of 69 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 36 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.