GoodStanding

Nursing home report

Willowdale Health Services

New Holstein, WI · Medicare-certified · 49 beds

In good standing
For-profitChain member
Data as of September 1, 2026
3 of 5 overall

Willowdale Health Services has a 3 out of 5 overall rating, with stronger health inspection results (4/5) but a very low quality measures rating (1/5) and staffing below the federal benchmark (3.47 vs 4.1 hours per resident per day). It had no fines in the last 24 months, but recent inspection citations included infection control, food safety, and medication storage/labeling issues.

Facility ratings

Health inspections

Staffing

3.4706 hrs/resident/day

Quality measures

Last inspection: February 11, 2026Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4706.

Staffing detail

Registered nurses
1.09
Licensed practical nurses
0.67
Nurse aides
1.71
Weekend nursing
3.05

Hours per resident per day.

Total staff turnover: 40%
Registered nurse turnover: 44%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

—10%—

Residents with a fall causing major injury

3.8%5%Worsening

Residents with pressure ulcers (bedsores)

9.3%4.6%Improving

Residents with a urinary tract infection

3.8%5%Worsening

Residents who lost too much weight

0%0%No change

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

—14.3%—

Residents whose ability to walk got worse

—42.8%—

Long-stay residents on antianxiety or sleep medication

17.4%10%Improving

Short-stay residents newly given an antipsychotic

—9.1%—

Residents with a long-term catheter

—4.6%—

Residents with new or worsening incontinence

—27.3%—

Residents with depressive symptoms

0%0%No change

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

—100%—

Long-stay residents given the pneumonia vaccine

100%90%Worsening

Short-stay residents given the seasonal flu vaccine

—91.2%—

Short-stay residents given the pneumonia vaccine

93.8%70.6%Worsening

What the inspectors found

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited February 2026 — widespread issue, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: F

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited November 2023 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

The home failed to properly label and securely store medications and biologicals. Cited October 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 761 — 42 CFR §483.45(g) — S/S: E

The nursing home failed to properly screen residents for mental health or intellectual disability needs before or during admission. Cited November 2023 — limited pattern, potential for harm.

View the original federal record

F-Tag 645 — 42 CFR §483.20 — S/S: E

The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited February 2026 — isolated incident, potential for harm.

View the original federal record

F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: D

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 6 health deficiencies.

    See what inspectors found
  3. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  4. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  5. INSPECTION

    Health inspection found 7 health deficiencies.

    See what inspectors found
  6. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found

Operator & ownership

Recent ownership change · Oct 1, 2017

Now operated by Willowdale Health Services, previously Willlowdale Nursing & Rehabilitation Center.

Ownership
For profit - Limited Liability company
Chain
Part of NORTH SHORE HEALTHCARE · 59 homes · 2.7 stars avg
Occupancy
26.1 residents on an average day (53% of 49 beds)
Resident voice
Resident council
Medicare history
Certified for 38 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.