GoodStanding

Nursing home report

Willowdale Health Services

New Holstein, WI · Medicare-certified · 49 beds

In good standing
For-profitChain member
4 of 5 overall

Willowdale Health Services in New Holstein, WI has an overall rating of 4 out of 5 stars, with 4-star health inspection and staffing ratings but a 2-star quality measures rating. It reported no fines in the last 24 months, and its nurse staffing was 3.83 hours per resident day compared with the federal benchmark of 4.1.

Facility ratings

Health inspections

Staffing

3.8272 hrs/resident/day

Quality measures

Last inspection: January 22, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8272.

Staffing detail

Registered nurses
1.31
Licensed practical nurses
0.72
Nurse aides
1.80
Weekend nursing
3.36

Hours per resident per day.

Total staff turnover: 39%
Registered nurse turnover: 38%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

9.6%Steady

Residents with a fall causing major injury

6.4%Worsening

Residents with pressure ulcers (bedsores)

5.6%Worsening

Residents with a urinary tract infection

2.2%Improving

Residents who lost too much weight

1.2%Improving

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

17.1%Worsening

Residents whose ability to walk got worse

27.8%Steady
Show all measures

Long-stay residents on antianxiety or sleep medication

14.5%Improving

Short-stay residents newly given an antipsychotic

6.7%Steady

Residents with a long-term catheter

6.2%Steady

Residents with new or worsening incontinence

21.4%Steady

Residents with depressive symptoms

0%Steady

Long-stay residents given the seasonal flu vaccine

100%Steady

Long-stay residents given the pneumonia vaccine

100%Steady

Short-stay residents given the seasonal flu vaccine

91.2%Steady

Short-stay residents given the pneumonia vaccine

90.6%Worsening

What the inspectors found

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited November 2023 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

The home failed to properly label and securely store medications and biologicals. Cited October 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 761 — 42 CFR §483.45(g) — S/S: E

The nursing home failed to properly screen residents for mental health or intellectual disability needs before or during admission. Cited November 2023 — limited pattern, potential for harm.

View the original federal record

F-Tag 645 — 42 CFR §483.20 — S/S: E

The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited January 2025 — isolated incident, potential for harm.

View the original federal record

F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: D

The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited October 2024 — isolated incident, potential for harm.

View the original federal record

F-Tag 607 — 42 CFR §483.12 — S/S: D

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  3. INSPECTION

    Health inspection found 7 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
For profit - Limited Liability company
Chain
Part of NORTH SHORE HEALTHCARE · 59 homes · 2.7 stars avg
Occupancy
23.3 residents on an average day (48% of 49 beds)
Resident voice
Resident council
Medicare history
Certified for 38 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.