The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited July 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
Nursing home report
Willowbrooke Court SC Ctr at Matthews Glen
Matthews, NC · Medicare-certified · 15 beds
In good standing
Non-profitChain member
Data as of July 1, 2026
5 of 5 overall
Willowbrooke Court SC Ctr at Matthews Glen has a 5-star overall rating, with strong staffing at 4.67 hours per resident per day versus the 4.1 federal benchmark and no fines in the last 24 months. Its health inspection and quality measures are both 4 stars, and recent inspection citations included food handling, following care orders, and medication error rates.
Facility ratings
Health inspections
Staffing
4.6683 hrs/resident/day
Quality measures
Last inspection: July 8, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.6683.
Staffing detail
- Registered nurses
- 0.92
- Licensed practical nurses
- 1.02
- Nurse aides
- 2.72
- Weekend nursing
- 4.36
Hours per resident per day.
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Short-stay residents newly given an antipsychotic
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Short-stay residents given the seasonal flu vaccine
—96.3%—
Short-stay residents given the pneumonia vaccine
89.4%93.7%Improving
What the inspectors found
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited July 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: D
The nursing home failed to keep medication mistakes below the allowed level. Cited May 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 759 — 42 CFR §483.45(f)(1) — S/S: D
The home failed to properly label and securely store medications and biologicals. Cited May 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: D
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited May 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: D
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- Non profit - Corporation
- Chain
- Part of ACTS RETIREMENT-LIFE COMMUNITIES · 27 homes · 4.7 stars avg
- Occupancy
- 13.9 residents on an average day (93% of 15 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 35 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.