Willowbend Nursing and Rehabilitation Center in Mesquite, TX has a 2-star overall rating, with 2-star health inspection and staffing ratings but a 4-star quality measures rating. It reported 3.59 nursing hours per resident per day versus the 4.1 federal benchmark, had $0 in fines over the last 24 months, and recent inspection citations included communication, treatment/care, and abuse/neglect-related issues.
Last inspection: January 22, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5857.
Staffing detail
Registered nurses
0.25
Licensed practical nurses
1.24
Nurse aides
2.10
Weekend nursing
3.19
Hours per resident per day.
Total staff turnover: 52%
Registered nurse turnover: 60%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
2.8%Worsening
Residents with a fall causing major injury
1.6%Improving
Residents with pressure ulcers (bedsores)
5.4%Improving
Residents with a urinary tract infection
1.4%Worsening
Residents who lost too much weight
3%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
32.3%Improving
Residents whose ability to walk got worse
40.4%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
12%Worsening
Short-stay residents newly given an antipsychotic
0.8%Improving
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
23.8%Worsening
Residents with depressive symptoms
0.7%Steady
Long-stay residents given the seasonal flu vaccine
97.9%Steady
Long-stay residents given the pneumonia vaccine
98.1%Worsening
Short-stay residents given the seasonal flu vaccine
96.3%Steady
Short-stay residents given the pneumonia vaccine
94.5%Worsening
What the inspectors found
The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited January 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: J
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited January 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: J
The nursing home failed to protect residents from abuse and neglect by others. Cited November 2023 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: J
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited July 2023 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: J
The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited July 2023 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 690 — 42 CFR §483.25(e) — S/S: J
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 13 health deficiencies.
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INSPECTION
Health inspection found 1 health deficiency.
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INSPECTION
Health inspection found 1 health deficiency.
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Penalties & enforcement
On record with Medicare: 4 fines · $94,394 in total fines · 1 payment denial.
Federal fine
Jan 17, 2024
$16,801
Federal fine
Nov 3, 2023
$7,446
Federal fine
Sep 15, 2023
$46,168
Medicare/Medicaid payment denial
Jul 27, 2023
6 days
Federal fine
Jul 27, 2023
$23,979
Operator & ownership
Ownership
For profit - Limited Liability company
Chain
Part of THE ENSIGN GROUP · 338 homes · 3.2 stars avg
Occupancy
126.3 residents on an average day (78% of 162 beds)
Resident voice
Resident council
Medicare history
Certified for 32 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.