Willow Valley Center for Nursing and Rehabilitatio
Winston-Salem, NC · Medicare-certified · 230 beds
Needs attention
Abuse citationFor-profitChain member
★★★★★1 of 5 overall
Willow Valley Center for Nursing and Rehabilitation in Winston-Salem has a 1-star overall rating, with a 1-star health inspection rating, 2-star staffing and quality ratings, and reported staffing below the federal benchmark (3.37 vs. 4.1 hours per resident per day). It also has $43,838 in fines over the last 24 months and a recent abuse citation, with recent inspection issues involving infection control, required notification, and following care orders.
Last inspection: February 20, 2026Penalties, last 24 months: $43,838recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3667.
Staffing detail
Registered nurses
0.26
Licensed practical nurses
0.63
Nurse aides
2.48
Weekend nursing
3.20
Hours per resident per day.
Total staff turnover: 55%
Registered nurse turnover: 53%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
23.4%Improving
Residents with a fall causing major injury
2.2%Improving
Residents with pressure ulcers (bedsores)
5.1%Steady
Residents with a urinary tract infection
1.2%Improving
Residents who lost too much weight
5.6%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
32.9%Worsening
Residents whose ability to walk got worse
35.9%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
13.5%Improving
Short-stay residents newly given an antipsychotic
1.2%Steady
Residents with a long-term catheter
0.9%Improving
Residents with new or worsening incontinence
30%Steady
Residents with depressive symptoms
2.1%Worsening
Long-stay residents given the seasonal flu vaccine
72.8%Steady
Long-stay residents given the pneumonia vaccine
78.1%Worsening
Short-stay residents given the seasonal flu vaccine
34%Steady
Short-stay residents given the pneumonia vaccine
39.7%Worsening
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited August 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: J
The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited August 2023 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: J
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited August 2023 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: J
The home failed to provide enough food and fluids to keep residents healthy. Cited August 2023 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 692 — 42 CFR §483.25(g) — S/S: J
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited November 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 7 health deficiencies.
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PENALTY
A federal fine of $14,508 was recorded.
INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
PENALTY
A federal fine of $12,529 was recorded.
PENALTY
A federal fine of $8,783 was recorded.
PENALTY
A federal fine of $8,018 was recorded.
Penalties & enforcement
On record with Medicare: 5 fines · $275,518 in total fines.
Federal fine
Jun 25, 2025
$14,508
Federal fine
Nov 22, 2024
$12,529
Federal fine
Jul 2, 2024
$8,783
Federal fine
Jul 2, 2024
$8,018
Federal fine
Aug 7, 2023
$231,680
Operator & ownership
Ownership
For profit - Corporation
Chain
Part of ALLIANCE HEALTH GROUP · 12 homes · 1.3 stars avg
Occupancy
215.1 residents on an average day (94% of 230 beds)
Resident voice
Resident council
Medicare history
Certified for 52 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.