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Nursing home report

Willow Valley Center for Nursing and Rehabilitatio

Winston-Salem, NC · Medicare-certified · 230 beds

Needs attention
Abuse citationFor-profitChain member
1 of 5 overall

Willow Valley Center for Nursing and Rehabilitation in Winston-Salem has a 1-star overall rating, with a 1-star health inspection rating, 2-star staffing and quality ratings, and reported staffing below the federal benchmark (3.37 vs. 4.1 hours per resident per day). It also has $43,838 in fines over the last 24 months and a recent abuse citation, with recent inspection issues involving infection control, required notification, and following care orders.

Facility ratings

Health inspections

Staffing

3.3667 hrs/resident/day

Quality measures

Last inspection: February 20, 2026Penalties, last 24 months: $43,838recent abuse citation

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3667.

Staffing detail

Registered nurses
0.26
Licensed practical nurses
0.63
Nurse aides
2.48
Weekend nursing
3.20

Hours per resident per day.

Total staff turnover: 55%
Registered nurse turnover: 53%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

23.4%Improving

Residents with a fall causing major injury

2.2%Improving

Residents with pressure ulcers (bedsores)

5.1%Steady

Residents with a urinary tract infection

1.2%Improving

Residents who lost too much weight

5.6%Worsening

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

32.9%Worsening

Residents whose ability to walk got worse

35.9%Worsening
Show all measures

Long-stay residents on antianxiety or sleep medication

13.5%Improving

Short-stay residents newly given an antipsychotic

1.2%Steady

Residents with a long-term catheter

0.9%Improving

Residents with new or worsening incontinence

30%Steady

Residents with depressive symptoms

2.1%Worsening

Long-stay residents given the seasonal flu vaccine

72.8%Steady

Long-stay residents given the pneumonia vaccine

78.1%Worsening

Short-stay residents given the seasonal flu vaccine

34%Steady

Short-stay residents given the pneumonia vaccine

39.7%Worsening

What the inspectors found

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited August 2025 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: J

The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited August 2023 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: J

The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited August 2023 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 684 — 42 CFR §483.25 — S/S: J

The home failed to provide enough food and fluids to keep residents healthy. Cited August 2023 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 692 — 42 CFR §483.25(g) — S/S: J

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited November 2024 — isolated incident, actual harm.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: G

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 7 health deficiencies.

    See what inspectors found
  4. PENALTY

    A federal fine of $14,508 was recorded.

  5. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  6. PENALTY

    A federal fine of $12,529 was recorded.

  7. PENALTY

    A federal fine of $8,783 was recorded.

  8. PENALTY

    A federal fine of $8,018 was recorded.

Penalties & enforcement

On record with Medicare: 5 fines · $275,518 in total fines.

  • Federal fine

    Jun 25, 2025

    $14,508
  • Federal fine

    Nov 22, 2024

    $12,529
  • Federal fine

    Jul 2, 2024

    $8,783
  • Federal fine

    Jul 2, 2024

    $8,018
  • Federal fine

    Aug 7, 2023

    $231,680

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of ALLIANCE HEALTH GROUP · 12 homes · 1.3 stars avg
Occupancy
215.1 residents on an average day (94% of 230 beds)
Resident voice
Resident council
Medicare history
Certified for 52 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.