The nursing home failed to protect residents from abuse and neglect by others. Cited February 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: J
Nursing home report
Willow Ridge Rehabilitation & Living Center
Registered name: Willow Ridge Of NC
Rutherfordton, NC · Medicare-certified · 150 beds
Needs attention
For-profitChain member
Data as of July 1, 2026
2 of 5 overall
Willow Ridge Rehabilitation & Living Center has a 2 out of 5 overall rating, with a 2-star health inspection rating, 3-star staffing, and 4-star quality measures. It reported 3.88 nurse staffing hours per resident per day, below the federal benchmark of 4.1, and had $14,524 in fines in the last 24 months with a recent federal penalty flagged.
Facility ratings
Health inspections
Staffing
3.8838 hrs/resident/day
Quality measures
Last inspection: March 19, 2026Penalties, last 24 months: $14,524recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8838.
Staffing detail
- Registered nurses
- 0.33
- Licensed practical nurses
- 1.02
- Nurse aides
- 2.53
- Weekend nursing
- 3.40
Hours per resident per day.
Total staff turnover: 57%
Registered nurse turnover: 36%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
20%3.6%Improving
Residents with a fall causing major injury
5.3%4.6%Improving
Residents with pressure ulcers (bedsores)
4.7%2.5%Improving
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
9.7%8.3%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
8.2%4.2%Improving
Residents whose ability to walk got worse
13.5%5.5%Improving
Long-stay residents on antianxiety or sleep medication
39.4%40.2%Worsening
Short-stay residents newly given an antipsychotic
2%0%Improving
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
36.1%25.5%Improving
Residents with depressive symptoms
1.9%2%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—97.1%—
Long-stay residents given the pneumonia vaccine
93.8%97.2%Improving
Short-stay residents given the seasonal flu vaccine
—70.4%—
Short-stay residents given the pneumonia vaccine
48.9%44.6%Worsening
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited January 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: J
The home failed to let a resident come back after a hospital stay or therapeutic leave that went beyond its bed-hold policy. Cited February 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 626 — 42 CFR §483.15 — S/S: G
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited March 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
The nursing home failed to reasonably accommodate each resident’s needs and preferences. Cited February 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 558 — 42 CFR §483.10 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $7,262 was recorded.
- INSPECTION
Health inspection found 12 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 4 fines · $146,939 in total fines · 1 payment denial.
- $7,262
Federal fine
Feb 4, 2025
- 42 days
Medicare/Medicaid payment denial
Nov 3, 2023
- $118,908
Federal fine
Nov 3, 2023
- $13,507
Federal fine
Nov 3, 2023
Operator & ownership
Recent ownership change · Jun 1, 2016
Now operated by Willow Ridge of Nc, previously Willow Ridge of North Carolina.
- Ownership
- For profit - Corporation
- Chain
- Part of CCH HEALTHCARE · 33 homes · 2.5 stars avg
- Occupancy
- 118.1 residents on an average day (79% of 150 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 46 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.