The nursing home failed to protect residents from abuse and neglect by others. Cited February 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: J
Nursing home report
Willow Ridge Of NC
Rutherfordton, NC · Medicare-certified · 150 beds
Needs attention
For-profitChain member
2 of 5 overall
Willow Ridge Of NC has a 2-star overall rating, with 2 stars for health inspections and 3 stars for staffing and quality measures. Reported nurse staffing is below the federal benchmark (3.47 vs. 4.1 hours per resident per day), and it had $14,524 in fines in the last 24 months with a recent federal penalty.
Facility ratings
Health inspections
Staffing
3.469 hrs/resident/day
Quality measures
Last inspection: March 19, 2026Penalties, last 24 months: $14,524recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.469.
Staffing detail
- Registered nurses
- 0.43
- Licensed practical nurses
- 0.86
- Nurse aides
- 2.18
- Weekend nursing
- 2.91
Hours per resident per day.
Total staff turnover: 58%
Registered nurse turnover: 17%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
16.1%Improving
Residents with a fall causing major injury
5%Improving
Residents with pressure ulcers (bedsores)
5.1%Improving
Residents with a urinary tract infection
0.5%Improving
Residents who lost too much weight
7.5%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
7.1%Improving
Residents whose ability to walk got worse
9.2%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
34.2%Worsening
Short-stay residents newly given an antipsychotic
0.6%Steady
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
34%Improving
Residents with depressive symptoms
1.4%Worsening
Long-stay residents given the seasonal flu vaccine
97.1%Steady
Long-stay residents given the pneumonia vaccine
94.7%Steady
Short-stay residents given the seasonal flu vaccine
70.4%Steady
Short-stay residents given the pneumonia vaccine
49.6%Worsening
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited January 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: J
The home failed to let a resident come back after a hospital stay or therapeutic leave that went beyond its bed-hold policy. Cited February 2025 — isolated incident, actual harm.
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F-Tag 626 — 42 CFR §483.15 — S/S: G
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited March 2026 — limited pattern, potential for harm.
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F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
The nursing home failed to reasonably accommodate each resident’s needs and preferences. Cited February 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 558 — 42 CFR §483.10 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $7,262 was recorded.
- INSPECTION
Health inspection found 12 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 4 fines · $146,939 in total fines · 1 payment denial.
- $7,262
Federal fine
Feb 4, 2025
- 42 days
Medicare/Medicaid payment denial
Nov 3, 2023
- $118,908
Federal fine
Nov 3, 2023
- $13,507
Federal fine
Nov 3, 2023
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of CCH HEALTHCARE · 32 homes · 2.6 stars avg
- Occupancy
- 120.8 residents on an average day (81% of 150 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 46 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.