The nursing home failed to protect residents from abuse and neglect by others. Cited July 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
Nursing home report
WILLOW RIDGE NURSING AND REHABILITATION CENTER,LLC
ARCADIA, LA · Medicare-certified · 120 beds
In good standing
For-profitChain member
Data as of July 1, 2026
3 of 5 overall
WILLOW RIDGE NURSING AND REHABILITATION CENTER,LLC in Arcadia, LA has an overall 3-star rating, with strong health inspection results at 4 stars but a very low 1-star quality measures rating. Staffing is 3 stars and reported nurse staffing is 3.50 hours per resident per day, below the federal benchmark of 4.1; there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.5015 hrs/resident/day
Quality measures
Last inspection: September 17, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5015.
Staffing detail
- Registered nurses
- 0.24
- Licensed practical nurses
- 0.94
- Nurse aides
- 2.32
- Weekend nursing
- 3.03
Hours per resident per day.
Total staff turnover: 44%
Registered nurse turnover: 40%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
16.4%21.3%Worsening
Residents with a fall causing major injury
2.9%2%Improving
Residents with pressure ulcers (bedsores)
5.9%6.2%No change
Residents with a urinary tract infection
0%2.2%Worsening
Residents who lost too much weight
0%0%No change
Residents who were physically restrained
0%5.1%Worsening
Residents needing more help with daily activities
12.8%6.2%Improving
Residents whose ability to walk got worse
13.7%2.7%Improving
Long-stay residents on antianxiety or sleep medication
32.7%30%Improving
Short-stay residents newly given an antipsychotic
8.7%10.7%Worsening
Residents with a long-term catheter
2.9%3.8%Worsening
Residents with new or worsening incontinence
11.1%12.5%Worsening
Residents with depressive symptoms
0%1.1%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—93.1%—
Long-stay residents given the pneumonia vaccine
86.3%100%Improving
Short-stay residents given the seasonal flu vaccine
—50%—
Short-stay residents given the pneumonia vaccine
42.5%90.9%Improving
What the inspectors found
The home failed to honor residents’ choices about treatment, research participation, and advance care instructions. Cited September 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 578 — 42 CFR §483.10 — S/S: E
The home failed to ensure residents’ medications were free from unnecessary drugs. Cited September 2025 — limited pattern, potential for harm.
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F-Tag 757 — 42 CFR §483.45(d) — S/S: E
The home failed to ensure meals and menus were planned, updated, and followed to meet residents’ nutritional needs. Cited September 2025 — limited pattern, potential for harm.
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F-Tag 803 — 42 CFR §483.60 — S/S: E
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited May 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $10,059 in total fines.
- $10,059
Federal fine
Jul 26, 2023
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of NORBERT BENNETT & DONALD DENZ · 25 homes · 1.6 stars avg
- Occupancy
- 111.7 residents on an average day (93% of 120 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 31 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.