The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited November 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
Nursing home report
WILLOW RIDGE HEALTHCARE
AMERY, WI · Medicare-certified · 83 beds
In good standing
For-profitChain member
3 of 5 overall
WILLOW RIDGE HEALTHCARE (AMERY, WI) has an overall rating of 3 out of 5 stars, with 3-star health inspections and stronger 4-star staffing and quality scores. Reported nurse staffing is 3.98 hours per resident per day, slightly below the federal benchmark of 4.1, and there were $0 fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.9838 hrs/resident/day
Quality measures
Last inspection: July 30, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.9838.
Staffing detail
- Registered nurses
- 0.69
- Licensed practical nurses
- 1.00
- Nurse aides
- 2.29
- Weekend nursing
- 3.69
Hours per resident per day.
Total staff turnover: 37%
Registered nurse turnover: 17%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
—27.5%—
Residents with a fall causing major injury
0%0%No change
Residents with pressure ulcers (bedsores)
4.2%3.4%Improving
Residents with a urinary tract infection
3.6%4.2%Worsening
Residents who lost too much weight
0%4.8%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
8%9.1%Worsening
Residents whose ability to walk got worse
—13.6%—
Long-stay residents on antianxiety or sleep medication
23.1%19%Improving
Short-stay residents newly given an antipsychotic
—0%—
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
7.1%7.5%No change
Residents with depressive symptoms
0%4.8%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—96.7%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the pneumonia vaccine
—95.1%—
What the inspectors found
The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited November 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: G
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited July 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to provide appropriate care to help a resident maintain or improve movement and mobility. Cited May 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 688 — 42 CFR §483.25(c) — S/S: E
The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited July 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 607 — 42 CFR §483.12 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of REAL PROPERTY HEALTH FACILITIES · 9 homes · 3.9 stars avg
- Occupancy
- 27.3 residents on an average day (33% of 83 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 39 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.