The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited April 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
WILLOW PASS HEALTHCARE CENTER
CONCORD, CA · Medicare-certified · 81 beds
In good standing
For-profitChain member
3 of 5 overall
Willow Pass Healthcare Center has a 3-star overall rating. Its strongest areas are quality measures (5 stars) and staffing (4 stars), while health inspections are lower at 2 stars; reported nurse staffing is 3.90 hours per resident per day versus the 4.1-hour federal benchmark, with $0 in fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.9 hrs/resident/day
Quality measures
Last inspection: March 26, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.9.
Staffing detail
- Registered nurses
- 0.50
- Licensed practical nurses
- 0.89
- Nurse aides
- 2.52
- Weekend nursing
- 3.70
Hours per resident per day.
Total staff turnover: 56%
Registered nurse turnover: 40%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
2.9%0%Improving
Residents with a fall causing major injury
0%3.3%Worsening
Residents with pressure ulcers (bedsores)
1.7%1.8%No change
Residents with a urinary tract infection
0%1.7%Worsening
Residents who lost too much weight
1.7%0%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
8%5.8%Improving
Residents whose ability to walk got worse
14.9%12%Improving
Long-stay residents on antianxiety or sleep medication
8.3%6.9%Improving
Short-stay residents newly given an antipsychotic
0%1.2%Worsening
Residents with a long-term catheter
2.6%1%Improving
Residents with new or worsening incontinence
31.7%25%Improving
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—98.6%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—97%—
Short-stay residents given the pneumonia vaccine
96.9%100%Improving
What the inspectors found
The nursing home failed to protect residents from abuse and neglect by others. Cited April 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited October 2022 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited September 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 584 — 42 CFR §483.10 — S/S: E
The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited October 2022 — limited pattern, potential for harm.
View the original federal record
F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $45,702 in total fines · 1 payment denial.
- 27 days
Medicare/Medicaid payment denial
Apr 11, 2024
- $45,702
Federal fine
Apr 11, 2024
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of PRATAP PODDATOORI · 6 homes · 3.7 stars avg
- Occupancy
- 76.2 residents on an average day (94% of 81 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 59 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.