The nursing home failed to protect residents from abuse and neglect by others. Cited February 2026 — isolated incident, actual harm.
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F-Tag 600 — 42 CFR §483.12 — S/S: G
Nursing home report
WILLOW CROSSING HEALTH & REHABILITATION CENTER
COLUMBUS, IN · Medicare-certified · 112 beds
Needs attention
Abuse citationGovernment-run
1 of 5 overall
Willow Crossing Health & Rehabilitation Center in Columbus, IN has a 1 out of 5 overall rating, with 2 out of 5 for health inspections and staffing and 1 out of 5 for quality measures. It reports 3.56 nurse hours per resident per day versus the 4.1 federal benchmark, has no fines in the last 24 months, and has a recent abuse citation.
Facility ratings
Health inspections
Staffing
3.557 hrs/resident/day
Quality measures
Last inspection: March 11, 2026Penalties, last 24 months: $0recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.557.
Staffing detail
- Registered nurses
- 0.54
- Licensed practical nurses
- 0.64
- Nurse aides
- 2.38
- Weekend nursing
- 2.69
Hours per resident per day.
Total staff turnover: 50%
Registered nurse turnover: 25%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
15.8%17.6%Worsening
Residents with a fall causing major injury
7.8%6.1%Improving
Residents with pressure ulcers (bedsores)
3.1%1.4%Improving
Residents with a urinary tract infection
6.7%2.1%Improving
Residents who lost too much weight
14.5%5.6%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
30%37.7%Worsening
Residents whose ability to walk got worse
20.6%25.7%Worsening
Long-stay residents on antianxiety or sleep medication
35.7%37.4%Worsening
Short-stay residents newly given an antipsychotic
8.3%0%Improving
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
20.1%27%Worsening
Residents with depressive symptoms
75.7%84.4%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—97.7%—
Short-stay residents given the pneumonia vaccine
97.6%100%Improving
What the inspectors found
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited March 2026 — limited pattern, potential for harm.
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F-Tag 684 — 42 CFR §483.25 — S/S: E
The home failed to properly label and securely store medications and biologicals. Cited April 2024 — limited pattern, potential for harm.
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F-Tag 761 — 42 CFR §483.45(g) — S/S: E
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2024 — limited pattern, potential for harm.
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F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The home failed to educate residents and staff about COVID-19 vaccination, offer the vaccine to eligible people, and properly record vaccination status. Cited October 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 887 — 42 CFR §483.80 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- Government - County
- Occupancy
- 101.2 residents on an average day (90% of 112 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 31 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.