The home failed to provide safe, appropriate pain management for a resident who needed it. Cited June 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 697 — 42 CFR §483.25(k) — S/S: G
Nursing home report
East Cascade Retirement Community
Registered name: WILLOW CREEK POST ACUTE
MADRAS, OR · Medicare-certified · 20 beds
In good standing
For-profitChain member
Data as of September 1, 2026
3 of 5 overall
3 of 5 stars overall. Health inspections are strong at 5 stars, but staffing is very low at 1 star and quality measures are also 1 star; there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
Quality measures
Last inspection: February 12, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports not reported.
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
—48.8%—
Residents with a fall causing major injury
—1.6%—
Residents with pressure ulcers (bedsores)
—6.8%—
Residents with a urinary tract infection
—9.4%—
Residents who lost too much weight
—2.1%—
Residents who were physically restrained
—0%—
Residents needing more help with daily activities
—15.2%—
Long-stay residents on antianxiety or sleep medication
—22.9%—
Short-stay residents newly given an antipsychotic
—5.6%—
Residents with a long-term catheter
—4.5%—
Residents with new or worsening incontinence
—26.4%—
Residents with depressive symptoms
—5%—
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the pneumonia vaccine
—98.4%—
Short-stay residents given the seasonal flu vaccine
—90.5%—
Short-stay residents given the pneumonia vaccine
—100%—
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited October 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to properly label and securely store medications and biologicals. Cited October 2024 — limited pattern, potential for harm.
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F-Tag 761 — 42 CFR §483.45(g) — S/S: E
The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited June 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 727 — 42 CFR §483.35 — S/S: E
The nursing home failed to ensure a working call system was available in each resident’s bathroom and bathing area. Cited June 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 919 — 42 CFR §483.90 — S/S: E
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 14 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of KALESTA HEALTHCARE GROUP · 19 homes · 2.4 stars avg
- Occupancy
- 17.6 residents on an average day (88% of 20 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 38 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.