The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited February 2026 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
Nursing home report
Willow Creek Nursing and Rehabilitation Center
Goldsboro, NC · Medicare-certified · 200 beds
Needs attention
For-profitChain member
Data as of September 1, 2026
2 of 5 overall
Willow Creek Nursing and Rehabilitation Center has a 2-out-of-5 overall rating, with 2-star health inspection and staffing scores and 4-star quality measures. It reports 3.58 nurse staffing hours per resident per day versus the 4.1 federal benchmark, and it has had $15,696 in fines in the last 24 months with a recent federal penalty.
Facility ratings
Health inspections
Staffing
3.5759 hrs/resident/day
Quality measures
Last inspection: June 11, 2026Penalties, last 24 months: $15,696recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5759.
Staffing detail
- Registered nurses
- 0.51
- Licensed practical nurses
- 1.10
- Nurse aides
- 1.97
- Weekend nursing
- 3.32
Hours per resident per day.
Total staff turnover: 59%
Registered nurse turnover: 46%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
9.8%10.3%Worsening
Residents with a fall causing major injury
1.6%2.4%Worsening
Residents with pressure ulcers (bedsores)
8.7%9.2%Worsening
Residents with a urinary tract infection
3.9%0%Improving
Residents who lost too much weight
11.1%7.3%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
14%25.5%Worsening
Residents whose ability to walk got worse
19.9%26.4%Worsening
Long-stay residents on antianxiety or sleep medication
16.7%21.8%Worsening
Short-stay residents newly given an antipsychotic
0.6%0%Improving
Residents with a long-term catheter
2.5%1.1%Improving
Residents with new or worsening incontinence
7.7%9%Worsening
Residents with depressive symptoms
4.3%5.1%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—69.7%—
Long-stay residents given the pneumonia vaccine
46.5%56.3%Improving
Short-stay residents given the seasonal flu vaccine
—65.7%—
Short-stay residents given the pneumonia vaccine
82.5%81.7%Worsening
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited February 2026 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The nursing home failed to keep essential equipment working safely. Cited June 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 908 — 42 CFR §483.90 — S/S: F
The home failed to give residents clear notice about what Medicare or Medicaid would cover and what costs they might have to pay themselves. Cited November 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 582 — 42 CFR §483.10 — S/S: F
The home failed to have an ongoing quality review group that finds problems and makes corrective plans. Cited November 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 867 — 42 CFR §483.75 — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $4,563 was recorded.
- PENALTY
A federal fine of $4,394 was recorded.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal fine of $6,570 was recorded.
Penalties & enforcement
On record with Medicare: 3 fines · $15,696 in total fines.
- $4,563
Federal fine
Feb 13, 2026
- $6,570
Federal fine
Dec 6, 2024
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of PRINCIPLE LONG TERM CARE · 40 homes · 3 stars avg
- Occupancy
- 165.2 residents on an average day (83% of 200 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 52 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.