The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited February 2026 — isolated incident, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: G
Nursing home report
Willow Creek Nursing and Rehabilitation Center
Goldsboro, NC · Medicare-certified · 200 beds
Needs attention
For-profitChain member
2 of 5 overall
Willow Creek Nursing and Rehabilitation Center in Goldsboro, NC has an overall 2-star rating, with a 2-star health inspection rating, 3-star staffing, and 4-star quality measures. It reports nurse staffing below the federal benchmark (3.73 vs 4.1 hours per resident per day) and has had $6,570 in fines in the last 24 months, including a recent federal penalty.
Facility ratings
Health inspections
Staffing
3.7342 hrs/resident/day
Quality measures
Last inspection: March 19, 2026Penalties, last 24 months: $6,570recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7342.
Staffing detail
- Registered nurses
- 0.61
- Licensed practical nurses
- 1.04
- Nurse aides
- 2.08
- Weekend nursing
- 3.40
Hours per resident per day.
Total staff turnover: 60%
Registered nurse turnover: 53%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
11.4%Worsening
Residents with a fall causing major injury
1.6%Improving
Residents with pressure ulcers (bedsores)
7.3%Improving
Residents with a urinary tract infection
2%Improving
Residents who lost too much weight
11.9%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
15%Worsening
Residents whose ability to walk got worse
20.8%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
16.7%Improving
Short-stay residents newly given an antipsychotic
0.6%Improving
Residents with a long-term catheter
2.8%Steady
Residents with new or worsening incontinence
7.2%Worsening
Residents with depressive symptoms
4.9%Steady
Long-stay residents given the seasonal flu vaccine
69.7%Steady
Long-stay residents given the pneumonia vaccine
45.8%Improving
Short-stay residents given the seasonal flu vaccine
65.7%Steady
Short-stay residents given the pneumonia vaccine
80.7%Improving
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited February 2026 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The home failed to give residents clear notice about what Medicare or Medicaid would cover and what costs they might have to pay themselves. Cited November 2023 — widespread issue, potential for harm.
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F-Tag 582 — 42 CFR §483.10 — S/S: F
The home failed to have an ongoing quality review group that finds problems and makes corrective plans. Cited November 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 867 — 42 CFR §483.75 — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited March 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal fine of $6,570 was recorded.
Penalties & enforcement
On record with Medicare: 1 fine · $6,570 in total fines.
- $6,570
Federal fine
Dec 6, 2024
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of PRINCIPLE LONG TERM CARE · 44 homes · 3.1 stars avg
- Occupancy
- 153.3 residents on an average day (77% of 200 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 52 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.