The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited June 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Nursing home report
Willow Creek Lodge
Tomball, TX · Medicare-certified · 135 beds
In good standing
For-profitChain member
4 of 5 overall
Willow Creek Lodge in Tomball, TX has a 4-star overall rating, with 4 stars for health inspections and 5 stars for quality measures, but a 1-star staffing rating. Reported nurse staffing is 3.34 hours per resident per day, below the federal benchmark of 4.1, and there were $0 in fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.3369 hrs/resident/day
Quality measures
Last inspection: November 19, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3369.
Staffing detail
- Registered nurses
- 0.22
- Licensed practical nurses
- 1.00
- Nurse aides
- 2.12
- Weekend nursing
- 3.01
Hours per resident per day.
Total staff turnover: 73%
Registered nurse turnover: 67%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
9.6%Worsening
Residents with a fall causing major injury
0%Steady
Residents with pressure ulcers (bedsores)
0.4%Steady
Residents with a urinary tract infection
0.6%Worsening
Residents who lost too much weight
2.5%Steady
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
5.7%Worsening
Residents whose ability to walk got worse
4.5%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
37.3%Improving
Short-stay residents newly given an antipsychotic
0.6%Worsening
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
24.3%Worsening
Residents with depressive symptoms
5.2%Improving
Long-stay residents given the seasonal flu vaccine
86.2%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
93.8%Steady
Short-stay residents given the pneumonia vaccine
99%Worsening
What the inspectors found
The nursing home failed to ensure enough backup water supply for essential areas of the home. Cited March 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 922 — 42 CFR §483.90 — S/S: F
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited July 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
The nursing home failed to make sure each resident got an accurate assessment of their needs and condition. Cited July 2025 — limited pattern, potential for harm.
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F-Tag 641 — 42 CFR §483.20(g) — S/S: E
The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited March 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 607 — 42 CFR §483.12 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 10 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of CROSS HEALTHCARE MANAGEMENT · 6 homes · 3 stars avg
- Occupancy
- 88.5 residents on an average day (66% of 135 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 16 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.