The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited May 2019 — limited pattern, actual harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: H
Nursing home report
WILLOW CREEK HEALTHCARE CENTER
CLOVIS, CA · Medicare-certified · 159 beds
Needs attention
For-profitChain member
3 of 5 overall
Willow Creek Healthcare Center in Clovis has an overall 3-star rating, with weak health inspection and staffing ratings at 2 stars each but a 5-star quality measure score. It reported 4.12 nurse staffing hours per resident day, just above the federal benchmark of 4.1, and had $25,045 in fines in the last 24 months, including a recent federal penalty.
Facility ratings
Health inspections
Staffing
4.1228 hrs/resident/day
Quality measures
Last inspection: January 5, 2026Penalties, last 24 months: $25,045recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.1228.
Staffing detail
- Registered nurses
- 0.42
- Licensed practical nurses
- 1.01
- Nurse aides
- 2.69
- Weekend nursing
- 3.87
Hours per resident per day.
Total staff turnover: 60%
Registered nurse turnover: 37%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
8.8%Worsening
Residents with a fall causing major injury
1.6%Steady
Residents with pressure ulcers (bedsores)
1.8%Worsening
Residents with a urinary tract infection
0.8%Steady
Residents who lost too much weight
2.8%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
7.4%Worsening
Residents whose ability to walk got worse
0%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
12%Worsening
Short-stay residents newly given an antipsychotic
0.4%Steady
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
12.8%Improving
Residents with depressive symptoms
5%Steady
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
99%Steady
Short-stay residents given the pneumonia vaccine
99.4%Worsening
What the inspectors found
The home failed to provide enough food and fluids to keep residents healthy. Cited May 2019 — limited pattern, actual harm.
View the original federal record
F-Tag 692 — 42 CFR §483.25(g) — S/S: H
The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited January 2026 — isolated incident, actual harm.
View the original federal record
F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: G
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited September 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited March 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- PENALTY
A federal fine of $15,935 was recorded.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal fine of $9,110 was recorded.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal payment denial was recorded.
Penalties & enforcement
On record with Medicare: 2 fines · $25,045 in total fines · 1 payment denial.
- $15,935
Federal fine
Jan 5, 2026
- $9,110
Federal fine
Sep 24, 2025
- 6 days
Medicare/Medicaid payment denial
May 7, 2025
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of PACS GROUP · 279 homes · 3 stars avg
- Occupancy
- 151.7 residents on an average day (95% of 159 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 30 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.