GoodStanding

Nursing home report

WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT

CHESTERTOWN, MD · Medicare-certified · 38 beds

In good standing
Non-profitChain member
5 of 5 overall

5 out of 5 stars overall. Health inspections are also 5 stars and staffing is 4 stars, with no fines in the last 24 months; reported nurse staffing is 3.48 hours per resident per day, below the federal benchmark of 4.1.

Facility ratings

Health inspections

Staffing

3.4796 hrs/resident/day

Quality measures

Last inspection: December 11, 2025Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4796.

Staffing detail

Registered nurses
1.33
Licensed practical nurses
0.51
Nurse aides
1.65
Weekend nursing
3.21

Hours per resident per day.

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Short-stay residents newly given an antipsychotic

0%

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Short-stay residents given the pneumonia vaccine

100%

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited February 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited December 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

The home failed to ensure nurses and nurse aides had the needed skills to care for each resident and support their well-being. Cited February 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 726 — 42 CFR §483.35 — S/S: E

The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited February 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 609 — 42 CFR §483.12 — S/S: E

The home failed to respond appropriately to all reported abuse or neglect concerns. Cited February 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 610 — 42 CFR §483.12 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  3. INSPECTION

    Health inspection found 10 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 15 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 1 fine · $15,440 in total fines.

  • Federal fine

    Feb 23, 2024

    $15,440

Operator & ownership

Ownership
Non profit - Corporation
Chain
Part of ACTS RETIREMENT-LIFE COMMUNITIES · 27 homes · 4.7 stars avg
Occupancy
2 residents on an average day (5% of 38 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 34 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.