The nursing home failed to keep its areas safe, easy to use, clean, and comfortable for residents, staff, and visitors. Cited December 2021 — widespread issue, potential for harm.
View the original federal record
F-Tag 921 — 42 CFR §483.90 — S/S: F
Nursing home report
Park Pointe Village
Registered name: Willow Brooke Court At Park Pointe Village
Rock Hill, SC · Medicare-certified · 20 beds
In good standing
Non-profitChain member
Data as of July 1, 2026
5 of 5 overall
Park Pointe Village in Rock Hill has a 5 out of 5 overall rating, with 4-star health inspections, 5-star staffing, and 5-star quality measures. It reported 3.81 nurse staffing hours per resident per day versus the 4.1 federal benchmark, and had $0 in fines over the last 24 months.
Facility ratings
Health inspections
Staffing
3.8084 hrs/resident/day
Quality measures
Last inspection: March 27, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.8084.
Staffing detail
- Registered nurses
- 0.91
- Licensed practical nurses
- 0.60
- Nurse aides
- 2.29
- Weekend nursing
- 3.71
Hours per resident per day.
Total staff turnover: 28%
Registered nurse turnover: 25%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
—14.3%—
Residents with a fall causing major injury
—0%—
Residents with pressure ulcers (bedsores)
—0%—
Residents with a urinary tract infection
—0%—
Residents who lost too much weight
—5.3%—
Residents who were physically restrained
—0%—
Residents needing more help with daily activities
—28.2%—
Residents whose ability to walk got worse
—6.3%—
Long-stay residents on antianxiety or sleep medication
—26.8%—
Short-stay residents newly given an antipsychotic
—0%—
Residents with a long-term catheter
—3%—
Residents with new or worsening incontinence
—24.4%—
Residents with depressive symptoms
—0%—
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the pneumonia vaccine
—100%—
Short-stay residents given the seasonal flu vaccine
—100%—
Short-stay residents given the pneumonia vaccine
95.7%100%Improving
What the inspectors found
The home failed to make notices available in a format and language the resident could understand. Cited March 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 574 — 42 CFR §483.10 — S/S: E
The home failed to create and carry out a timely plan to meet a new resident’s most immediate needs after admission. Cited March 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 655 — 42 CFR §483.21 — S/S: D
The home failed to arrange hospice services or help the resident transfer to a place that would provide hospice care. Cited December 2021 — isolated incident, potential for harm.
View the original federal record
F-Tag 849 — 42 CFR §483.70 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Operator & ownership
Recent ownership change · Sep 1, 2018
Now operated by Acts Retirement-life Communities INC, previously Park Pointe Village, INC..
- Ownership
- Non profit - Corporation
- Chain
- Part of ACTS RETIREMENT-LIFE COMMUNITIES · 27 homes · 4.7 stars avg
- Occupancy
- 17 residents on an average day (85% of 20 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 25 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.