The home failed to provide safe, appropriate pain management for a resident who needed it. Cited October 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 697 — 42 CFR §483.25(k) — S/S: G
Nursing home report
Willoughby Post Acute
WILLOUGHBY, OH · Medicare-certified · 157 beds
In good standing
For-profitChain member
3 of 5 overall
Willoughby Post Acute has a 3-star overall rating, with weaker health inspection and staffing scores at 2 stars each but a 5-star quality measures rating. It reports 3.03 nurse staffing hours per resident per day versus the 4.1 federal benchmark, with $0 in fines in the last 24 months and recent citations involving pain management, accident hazards/supervision, and assistance with daily living.
Facility ratings
Health inspections
Staffing
3.0321 hrs/resident/day
Quality measures
Last inspection: October 22, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.0321.
Staffing detail
- Registered nurses
- 0.53
- Licensed practical nurses
- 0.78
- Nurse aides
- 1.72
- Weekend nursing
- 2.73
Hours per resident per day.
Total staff turnover: 39%
Registered nurse turnover: 17%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
2.8%3%No change
Residents with a fall causing major injury
0.9%0%Improving
Residents with pressure ulcers (bedsores)
2.8%4.5%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
1%4.5%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
8%2.4%Improving
Residents whose ability to walk got worse
8.8%2.8%Improving
Long-stay residents on antianxiety or sleep medication
22.7%22.5%No change
Short-stay residents newly given an antipsychotic
2.8%1.5%Improving
Residents with a long-term catheter
1.1%0%Improving
Residents with new or worsening incontinence
36.2%19.7%Improving
Residents with depressive symptoms
2.8%56.4%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—95.8%—
Long-stay residents given the pneumonia vaccine
93.8%77.6%Worsening
Short-stay residents given the seasonal flu vaccine
—50.2%—
Short-stay residents given the pneumonia vaccine
69.9%61.2%Worsening
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited August 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The nursing home failed to provide needed care and help with daily activities for residents who could not do them on their own. Cited May 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 677 — 42 CFR §483.24(a)(2) — S/S: G
The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited May 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
The nursing home failed to keep its areas safe, easy to use, clean, and comfortable for residents, staff, and visitors. Cited August 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 921 — 42 CFR §483.90 — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $14,680 in total fines.
- $14,680
Federal fine
Aug 3, 2023
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of PACS GROUP · 279 homes · 3 stars avg
- Occupancy
- 138.2 residents on an average day (88% of 157 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 52 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.