The home failed to provide safe, appropriate pain management for a resident who needed it. Cited October 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 697 — 42 CFR §483.25(k) — S/S: G
Nursing home report
Willoughby Post Acute
WILLOUGHBY, OH · Medicare-certified · 157 beds
Needs attention
For-profitChain member
Data as of July 1, 2026
4 of 5 overall
Willoughby Post Acute in Willoughby, OH has a 4-star overall rating, with strong quality measures (5 stars) but weaker staffing (2 stars) and average health inspection results (3 stars). It has reported staffing below the federal benchmark (2.99 vs. 4.1 hours per resident per day) and had $39,840 in fines in the last 24 months, including a recent federal penalty.
Facility ratings
Health inspections
Staffing
2.9947 hrs/resident/day
Quality measures
Last inspection: April 23, 2026Penalties, last 24 months: $39,840recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.9947.
Staffing detail
- Registered nurses
- 0.52
- Licensed practical nurses
- 0.81
- Nurse aides
- 1.67
- Weekend nursing
- 2.68
Hours per resident per day.
Total staff turnover: 44%
Registered nurse turnover: 15%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
2.8%3.1%No change
Residents with a fall causing major injury
0%0%No change
Residents with pressure ulcers (bedsores)
3.3%8.3%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
2.2%1.2%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
3.4%3.7%No change
Residents whose ability to walk got worse
5.5%2.4%Improving
Long-stay residents on antianxiety or sleep medication
23.7%24.4%Worsening
Short-stay residents newly given an antipsychotic
1%2.7%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
22.4%30.3%Worsening
Residents with depressive symptoms
1.8%60.6%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—95.8%—
Long-stay residents given the pneumonia vaccine
87.8%80.4%Worsening
Short-stay residents given the seasonal flu vaccine
—50.2%—
Short-stay residents given the pneumonia vaccine
75.8%53.6%Worsening
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited August 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The nursing home failed to keep its areas safe, easy to use, clean, and comfortable for residents, staff, and visitors. Cited August 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 921 — 42 CFR §483.90 — S/S: F
The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited November 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 725 — 42 CFR §483.35 — S/S: F
The nursing home failed to ensure residents received the behavioral health care and services they needed. Cited April 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 740 — 42 CFR §483.40 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal fine of $39,840 was recorded.
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 2 fines · $54,520 in total fines.
- $39,840
Federal fine
Oct 22, 2025
- $14,680
Federal fine
Aug 3, 2023
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of PACS GROUP · 281 homes · 2.8 stars avg
- Occupancy
- 132.4 residents on an average day (84% of 157 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 52 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.