WHITEWATER HEALTH SERVICES in ST CHARLES, MN has an overall rating of 2 out of 5 stars. Key concerns include a recent federal penalty, $16,452 in fines over the last 24 months, and nurse staffing at 3.63 hours per resident per day, below the federal benchmark of 4.1; staffing is rated 4 stars, while health inspections are 2 stars and quality measures are 3 stars.
Last inspection: June 16, 2025Penalties, last 24 months: $16,452recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.6283.
Staffing detail
Registered nurses
0.95
Licensed practical nurses
0.75
Nurse aides
1.93
Weekend nursing
3.23
Hours per resident per day.
Total staff turnover: 21%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
—12.9%—
Residents with a fall causing major injury
5%5%No change
Residents with pressure ulcers (bedsores)
0%0%No change
Residents with a urinary tract infection
5%0%Improving
Residents who lost too much weight
—0%—
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
—18.5%—
Residents whose ability to walk got worse
—27.9%—
Long-stay residents on antianxiety or sleep medication
—15.6%—
Short-stay residents newly given an antipsychotic
—0%—
Residents with a long-term catheter
—16.2%—
Residents with new or worsening incontinence
—12.9%—
Residents with depressive symptoms
—5.5%—
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the pneumonia vaccine
85%100%Improving
Short-stay residents given the seasonal flu vaccine
—61.9%—
Short-stay residents given the pneumonia vaccine
40%35.6%Worsening
What the inspectors found
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited August 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: J
The home failed to protect residents from the wrongful use of their belongings or money. Cited June 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 602 — 42 CFR §483.12 — S/S: E
The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited June 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 609 — 42 CFR §483.12 — S/S: E
The home failed to respond appropriately to all reported abuse or neglect concerns. Cited June 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 610 — 42 CFR §483.12 — S/S: E
The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited June 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 755 — 42 CFR §483.45 — S/S: E
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
PENALTY
A federal fine of $16,452 was recorded.
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $16,452 in total fines.
Federal fine
Aug 6, 2024
$16,452
Operator & ownership
Ownership
For profit - Corporation
Chain
Part of NORTH SHORE HEALTHCARE · 59 homes · 2.7 stars avg
Occupancy
31.7 residents on an average day (70% of 45 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 41 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.