GoodStanding

Nursing home report

WHITEWATER HEALTH SERVICES

ST CHARLES, MN · Medicare-certified · 45 beds

Needs attention
For-profitChain member
Data as of July 1, 2026
3 of 5 overall

WHITEWATER HEALTH SERVICES (ST CHARLES, MN) has a 3-star overall rating, with 3-star health inspection and quality measures, and 4-star staffing. Reported nurse staffing is 3.52 hours per resident per day versus the 4.1 federal benchmark, and the facility had $16,452 in fines in the last 24 months with a recent federal penalty.

Facility ratings

Health inspections

Staffing

3.5235 hrs/resident/day

Quality measures

Last inspection: April 16, 2026Penalties, last 24 months: $16,452recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5235.

Staffing detail

Registered nurses
1.00
Licensed practical nurses
0.67
Nurse aides
1.85
Weekend nursing
3.26

Hours per resident per day.

Total staff turnover: 23%
Registered nurse turnover: 40%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

9.1%

Residents with a fall causing major injury

5%8%Worsening

Residents with pressure ulcers (bedsores)

0%2.9%Worsening

Residents with a urinary tract infection

5%0%Improving

Residents who lost too much weight

15%

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

10%

Residents whose ability to walk got worse

20.2%

Long-stay residents on antianxiety or sleep medication

5%

Short-stay residents newly given an antipsychotic

0%0%No change

Residents with a long-term catheter

8.8%

Residents with new or worsening incontinence

23%

Residents with depressive symptoms

2.7%

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the pneumonia vaccine

85%92%Improving

Short-stay residents given the seasonal flu vaccine

61.9%

Short-stay residents given the pneumonia vaccine

57.1%42.6%Worsening

What the inspectors found

The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited August 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 684 — 42 CFR §483.25 — S/S: J

The home failed to protect residents from the wrongful use of their belongings or money. Cited June 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 602 — 42 CFR §483.12 — S/S: E

The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited June 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 609 — 42 CFR §483.12 — S/S: E

The home failed to respond appropriately to all reported abuse or neglect concerns. Cited June 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 610 — 42 CFR §483.12 — S/S: E

The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited June 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 755 — 42 CFR §483.45 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found
  3. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  4. INSPECTION

    Health inspection found 4 health deficiencies.

    See what inspectors found
  5. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found
  6. PENALTY

    A federal fine of $16,452 was recorded.

  7. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 1 fine · $16,452 in total fines.

  • Federal fine

    Aug 6, 2024

    $16,452

Operator & ownership

Recent ownership change · Mar 1, 2017

Now operated by Whitewater Health Services, previously Golden Livingcenter Whitewater.

Ownership
For profit - Corporation
Chain
Part of NORTH SHORE HEALTHCARE · 59 homes · 2.7 stars avg
Occupancy
31.5 residents on an average day (70% of 45 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 41 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.