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Nursing home report

WHITEWATER HEALTH SERVICES

ST CHARLES, MN · Medicare-certified · 45 beds

Needs attention
For-profitChain member
2 of 5 overall

WHITEWATER HEALTH SERVICES in ST CHARLES, MN has an overall rating of 2 out of 5 stars. Key concerns include a recent federal penalty, $16,452 in fines over the last 24 months, and nurse staffing at 3.63 hours per resident per day, below the federal benchmark of 4.1; staffing is rated 4 stars, while health inspections are 2 stars and quality measures are 3 stars.

Facility ratings

Health inspections

Staffing

3.6283 hrs/resident/day

Quality measures

Last inspection: June 16, 2025Penalties, last 24 months: $16,452recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.6283.

Staffing detail

Registered nurses
0.95
Licensed practical nurses
0.75
Nurse aides
1.93
Weekend nursing
3.23

Hours per resident per day.

Total staff turnover: 21%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

12.9%

Residents with a fall causing major injury

5%5%No change

Residents with pressure ulcers (bedsores)

0%0%No change

Residents with a urinary tract infection

5%0%Improving

Residents who lost too much weight

0%

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

18.5%

Residents whose ability to walk got worse

27.9%

Long-stay residents on antianxiety or sleep medication

15.6%

Short-stay residents newly given an antipsychotic

0%

Residents with a long-term catheter

16.2%

Residents with new or worsening incontinence

12.9%

Residents with depressive symptoms

5.5%

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the pneumonia vaccine

85%100%Improving

Short-stay residents given the seasonal flu vaccine

61.9%

Short-stay residents given the pneumonia vaccine

40%35.6%Worsening

What the inspectors found

The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited August 2024 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 684 — 42 CFR §483.25 — S/S: J

The home failed to protect residents from the wrongful use of their belongings or money. Cited June 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 602 — 42 CFR §483.12 — S/S: E

The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited June 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 609 — 42 CFR §483.12 — S/S: E

The home failed to respond appropriately to all reported abuse or neglect concerns. Cited June 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 610 — 42 CFR §483.12 — S/S: E

The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited June 2025 — limited pattern, potential for harm.

View the original federal record

F-Tag 755 — 42 CFR §483.45 — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 4 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found
  4. PENALTY

    A federal fine of $16,452 was recorded.

  5. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 1 fine · $16,452 in total fines.

  • Federal fine

    Aug 6, 2024

    $16,452

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of NORTH SHORE HEALTHCARE · 59 homes · 2.7 stars avg
Occupancy
31.7 residents on an average day (70% of 45 beds)
Resident voice
Resident & family councils
Medicare history
Certified for 41 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.