The nursing home failed to protect residents from abuse and neglect by others. Cited August 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: J
Nursing home report
White Oak Manor-Kings Mountain
Kings Mountain, NC · Medicare-certified · 154 beds
Needs attention
Abuse citationFor-profitChain member
2 of 5 overall
White Oak Manor-Kings Mountain has an overall rating of 2 out of 5 stars, with 2-star health inspection and quality ratings but a stronger 4-star staffing rating. Reported nurse staffing is 3.96 hours per resident per day, just below the federal benchmark of 4.1, and the facility has had $53,811 in fines in the last 24 months plus a recent abuse citation.
Facility ratings
Health inspections
Staffing
3.9589 hrs/resident/day
Quality measures
Last inspection: August 12, 2025Penalties, last 24 months: $53,811recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.9589.
Staffing detail
- Registered nurses
- 0.43
- Licensed practical nurses
- 0.82
- Nurse aides
- 2.71
- Weekend nursing
- 3.55
Hours per resident per day.
Total staff turnover: 48%
Registered nurse turnover: 33%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
17.4%Improving
Residents with a fall causing major injury
5.5%Improving
Residents with pressure ulcers (bedsores)
5.1%Worsening
Residents with a urinary tract infection
1.1%Improving
Residents who lost too much weight
6.9%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
31%Steady
Residents whose ability to walk got worse
26%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
24.8%Worsening
Short-stay residents newly given an antipsychotic
0.9%Steady
Residents with a long-term catheter
0.1%Improving
Residents with new or worsening incontinence
16.3%Steady
Residents with depressive symptoms
0.4%Improving
Long-stay residents given the seasonal flu vaccine
99.3%Steady
Long-stay residents given the pneumonia vaccine
94.9%Improving
Short-stay residents given the seasonal flu vaccine
84.7%Steady
Short-stay residents given the pneumonia vaccine
96.2%Worsening
What the inspectors found
The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited August 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 609 — 42 CFR §483.12 — S/S: E
The home failed to respond appropriately to all reported abuse or neglect concerns. Cited August 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 610 — 42 CFR §483.12 — S/S: E
The home failed to assess bed rail safety, review the risks and benefits, get informed consent, or properly install and maintain the rail. Cited August 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 700 — 42 CFR §483.25(n) — S/S: E
The home failed to make sure the resident’s transfer or discharge met their needs and preferences and was safe. Cited August 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 627 — 42 CFR §483.15(c) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $53,811 was recorded.
- INSPECTION
Health inspection found 9 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $53,811 in total fines.
- $53,811
Federal fine
Aug 12, 2025
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of WHITE OAK MANAGEMENT · 13 homes · 3 stars avg
- Occupancy
- 137.1 residents on an average day (89% of 154 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 50 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.