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Nursing home report

White Oak Manor - Charlotte

Charlotte, NC · Medicare-certified · 180 beds

Needs attention
For-profitChain member
2 of 5 overall

White Oak Manor - Charlotte has an overall rating of 2 out of 5 stars, with a 1-star health inspection rating and 3-star staffing rating; reported nurse staffing is 3.47 hours per resident per day, below the federal benchmark of 4.1. The facility also had $85,743 in fines in the last 24 months and a recent federal penalty, while its quality measures rating is 5 out of 5 stars.

Facility ratings

Health inspections

Staffing

3.4696 hrs/resident/day

Quality measures

Last inspection: April 13, 2026Penalties, last 24 months: $85,743recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4696.

Staffing detail

Registered nurses
0.41
Licensed practical nurses
0.90
Nurse aides
2.16
Weekend nursing
3.03

Hours per resident per day.

Total staff turnover: 44%
Registered nurse turnover: 27%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

18.6%17.9%Improving

Residents with a fall causing major injury

4.5%2.9%Improving

Residents with pressure ulcers (bedsores)

5.2%5.6%No change

Residents with a urinary tract infection

0%1.5%Worsening

Residents who lost too much weight

4%2.4%Improving

Residents who were physically restrained

0.8%0.7%No change

Residents needing more help with daily activities

11.9%8.2%Improving

Residents whose ability to walk got worse

8.9%19.1%Worsening

Long-stay residents on antianxiety or sleep medication

13.7%18.1%Worsening

Short-stay residents newly given an antipsychotic

0%0%No change

Residents with a long-term catheter

0.6%2.8%Worsening

Residents with new or worsening incontinence

22.4%10.2%Improving

Residents with depressive symptoms

0.8%2.4%Worsening

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

69.6%

Long-stay residents given the pneumonia vaccine

100%93.4%Worsening

Short-stay residents given the seasonal flu vaccine

70.1%

Short-stay residents given the pneumonia vaccine

94.1%91.5%Worsening

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited April 2026 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited October 2025 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 684 — 42 CFR §483.25 — S/S: J

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2026 — limited pattern, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: E

The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited December 2023 — limited pattern, potential for harm.

View the original federal record

F-Tag 550 — 42 CFR §483.10(a) — S/S: E

The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited December 2023 — limited pattern, potential for harm.

View the original federal record

F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. PENALTY

    A federal fine of $59,580 was recorded.

  3. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  5. PENALTY

    A federal fine of $16,153 was recorded.

  6. PENALTY

    A federal fine of $10,010 was recorded.

  7. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 3 fines · $85,743 in total fines.

  • Federal fine

    Apr 13, 2026

    $59,580
  • Federal fine

    Oct 27, 2025

    $16,153
  • Federal fine

    Oct 27, 2025

    $10,010

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of WHITE OAK MANAGEMENT · 13 homes · 3 stars avg
Occupancy
147.3 residents on an average day (82% of 180 beds)
Resident voice
Resident council
Medicare history
Certified for 42 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.