White Oak Manor - Charlotte has an overall rating of 2 out of 5 stars, with a 1-star health inspection rating and 3-star staffing rating; reported nurse staffing is 3.47 hours per resident per day, below the federal benchmark of 4.1. The facility also had $85,743 in fines in the last 24 months and a recent federal penalty, while its quality measures rating is 5 out of 5 stars.
Last inspection: April 13, 2026Penalties, last 24 months: $85,743recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4696.
Staffing detail
Registered nurses
0.41
Licensed practical nurses
0.90
Nurse aides
2.16
Weekend nursing
3.03
Hours per resident per day.
Total staff turnover: 44%
Registered nurse turnover: 27%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
18.6%17.9%Improving
Residents with a fall causing major injury
4.5%2.9%Improving
Residents with pressure ulcers (bedsores)
5.2%5.6%No change
Residents with a urinary tract infection
0%1.5%Worsening
Residents who lost too much weight
4%2.4%Improving
Residents who were physically restrained
0.8%0.7%No change
Residents needing more help with daily activities
11.9%8.2%Improving
Residents whose ability to walk got worse
8.9%19.1%Worsening
Long-stay residents on antianxiety or sleep medication
13.7%18.1%Worsening
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0.6%2.8%Worsening
Residents with new or worsening incontinence
22.4%10.2%Improving
Residents with depressive symptoms
0.8%2.4%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—69.6%—
Long-stay residents given the pneumonia vaccine
100%93.4%Worsening
Short-stay residents given the seasonal flu vaccine
—70.1%—
Short-stay residents given the pneumonia vaccine
94.1%91.5%Worsening
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited April 2026 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: J
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited October 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: J
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited December 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 550 — 42 CFR §483.10(a) — S/S: E
The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited December 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: E
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
PENALTY
A federal fine of $59,580 was recorded.
INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
PENALTY
A federal fine of $16,153 was recorded.
PENALTY
A federal fine of $10,010 was recorded.
INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 3 fines · $85,743 in total fines.
Federal fine
Apr 13, 2026
$59,580
Federal fine
Oct 27, 2025
$16,153
Federal fine
Oct 27, 2025
$10,010
Operator & ownership
Ownership
For profit - Corporation
Chain
Part of WHITE OAK MANAGEMENT · 13 homes · 3 stars avg
Occupancy
147.3 residents on an average day (82% of 180 beds)
Resident voice
Resident council
Medicare history
Certified for 42 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.