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Nursing home report

White Oak of Charlotte

Registered name: White Oak Manor - Charlotte

Charlotte, NC · Medicare-certified · 180 beds

Needs attention
For-profitChain member
Data as of July 1, 2026
1 of 5 overall

1 of 5 stars overall, with a 1-star health inspection rating and a recent federal penalty. Staffing is below the federal benchmark (3.53 vs 4.1 hours per resident per day), and the facility has had $69,804 in fines over the last 24 months; quality measures are rated 4 stars and staffing 3 stars.

Facility ratings

Health inspections

Staffing

3.53 hrs/resident/day

Quality measures

Last inspection: April 13, 2026Penalties, last 24 months: $69,804recent federal penalty

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.53.

Staffing detail

Registered nurses
0.47
Licensed practical nurses
0.93
Nurse aides
2.13
Weekend nursing
3.11

Hours per resident per day.

Total staff turnover: 49%
Registered nurse turnover: 40%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

15.7%21.1%Worsening

Residents with a fall causing major injury

5.1%0.8%Improving

Residents with pressure ulcers (bedsores)

6.4%4.6%Improving

Residents with a urinary tract infection

0.7%1.5%Worsening

Residents who lost too much weight

2.4%4%Worsening

Residents who were physically restrained

0.7%0%Improving

Residents needing more help with daily activities

5%13.4%Worsening

Residents whose ability to walk got worse

8.7%18.1%Worsening

Long-stay residents on antianxiety or sleep medication

11.9%16.9%Worsening

Short-stay residents newly given an antipsychotic

0%2.4%Worsening

Residents with a long-term catheter

2.1%0.5%Improving

Residents with new or worsening incontinence

13.8%18.7%Worsening

Residents with depressive symptoms

2.6%0.8%Improving

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

69.6%

Long-stay residents given the pneumonia vaccine

98.5%94.7%Worsening

Short-stay residents given the seasonal flu vaccine

70.1%

Short-stay residents given the pneumonia vaccine

97.4%90.8%Worsening

What the inspectors found

The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited April 2026 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 689 — 42 CFR §483.25(d) — S/S: J

The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited October 2025 — isolated incident, immediate jeopardy to residents.

View the original federal record

F-Tag 684 — 42 CFR §483.25 — S/S: J

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2026 — limited pattern, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: E

The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited December 2023 — limited pattern, potential for harm.

View the original federal record

F-Tag 550 — 42 CFR §483.10(a) — S/S: E

The home failed to protect residents’ right to complain without fear and did not ensure grievances were handled promptly. Cited December 2023 — limited pattern, potential for harm.

View the original federal record

F-Tag 585 — 42 CFR §483.10 — S/S: E

Recent history

  1. PENALTY

    A federal fine of $43,641 was recorded.

  2. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  3. PENALTY

    A federal fine of $59,580 was recorded.

  4. INSPECTION

    Health inspection found 5 health deficiencies.

    See what inspectors found
  5. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  6. PENALTY

    A federal fine of $16,153 was recorded.

  7. PENALTY

    A federal fine of $10,010 was recorded.

  8. INSPECTION

    Health inspection found 3 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 3 fines · $69,804 in total fines.

  • Federal fine

    Apr 13, 2026

    $43,641
  • Federal fine

    Oct 27, 2025

    $16,153
  • Federal fine

    Oct 27, 2025

    $10,010

Operator & ownership

Ownership
For profit - Corporation
Chain
Part of WHITE OAK MANAGEMENT · 11 homes · 2.8 stars avg
Occupancy
141.2 residents on an average day (78% of 180 beds)
Resident voice
Resident council
Medicare history
Certified for 42 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.