The nursing home failed to protect residents from abuse and neglect by others. Cited August 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: J
Nursing home report
Whisperwood Nursing & Rehabilitation Center
Lubbock, TX · Medicare-certified · 114 beds
Needs attention
Abuse citationGovernment-runChain member
1 of 5 overall
Whisperwood Nursing & Rehabilitation Center in Lubbock has a 1-out-of-5 overall rating, with 1-star health inspection and staffing scores, nurse staffing below the federal benchmark (3.46 vs 4.1 hours per resident day), $19,546 in fines over the last 24 months, and a recent abuse citation. Its quality measures rating is 3 out of 5 stars.
Facility ratings
Health inspections
Staffing
3.458 hrs/resident/day
Quality measures
Last inspection: August 15, 2025Penalties, last 24 months: $19,546recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.458.
Staffing detail
- Registered nurses
- 0.33
- Licensed practical nurses
- 0.68
- Nurse aides
- 2.45
- Weekend nursing
- 3.03
Hours per resident per day.
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
5.4%Improving
Residents with a fall causing major injury
8.3%Worsening
Residents with pressure ulcers (bedsores)
5.5%Improving
Residents with a urinary tract infection
0%Steady
Residents who lost too much weight
4.9%Improving
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
18.3%Improving
Residents whose ability to walk got worse
21.4%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
24%Improving
Short-stay residents newly given an antipsychotic
3.4%Worsening
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
23.3%Improving
Residents with depressive symptoms
2.7%Worsening
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
97.9%Worsening
Short-stay residents given the seasonal flu vaccine
97.8%Steady
Short-stay residents given the pneumonia vaccine
87.2%Worsening
What the inspectors found
The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited August 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 607 — 42 CFR §483.12 — S/S: J
The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited August 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 609 — 42 CFR §483.12 — S/S: J
The home failed to respond appropriately to all reported abuse or neglect concerns. Cited August 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 610 — 42 CFR §483.12 — S/S: J
The home failed to provide enough food and fluids to keep residents healthy. Cited July 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 692 — 42 CFR §483.25(g) — S/S: J
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $10,546 was recorded.
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $9,000 was recorded.
Penalties & enforcement
On record with Medicare: 2 fines · $19,546 in total fines.
- $10,546
Federal fine
Aug 15, 2025
- $9,000
Federal fine
Dec 12, 2024
Operator & ownership
- Ownership
- Government - Hospital district
- Chain
- Part of CREATIVE SOLUTIONS IN HEALTHCARE · 149 homes · 2.3 stars avg
- Occupancy
- 76.3 residents on an average day (67% of 114 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 30 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.