The nursing home failed to protect residents from abuse and neglect by others. Cited August 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: J
Nursing home report
Whisperwood Nursing & Rehabilitation Center
Lubbock, TX · Medicare-certified · 114 beds
Needs attention
Abuse citationGovernment-runChain member
Data as of July 1, 2026
1 of 5 overall
Whisperwood Nursing & Rehabilitation Center in Lubbock, TX has a 1-star overall rating, with 1-star health inspection and staffing scores and 2-star quality measures. It reports 3.39 nurse staffing hours per resident per day versus the 4.1 federal benchmark, has $19,546 in fines in the last 24 months, and has a recent abuse citation.
Facility ratings
Health inspections
Staffing
3.3898 hrs/resident/day
Quality measures
Last inspection: April 22, 2026Penalties, last 24 months: $19,546recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.3898.
Staffing detail
- Registered nurses
- 0.33
- Licensed practical nurses
- 0.61
- Nurse aides
- 2.45
- Weekend nursing
- 3.16
Hours per resident per day.
Total staff turnover: 96%
Registered nurse turnover: 89%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
5.3%10.3%Worsening
Residents with a fall causing major injury
10.1%9.7%No change
Residents with pressure ulcers (bedsores)
6.2%6%No change
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
9.3%3.6%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
16.7%20%Worsening
Residents whose ability to walk got worse
11.4%17.1%Worsening
Long-stay residents on antianxiety or sleep medication
25.9%29.1%Worsening
Short-stay residents newly given an antipsychotic
—3.4%—
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
24.8%21.1%Improving
Residents with depressive symptoms
1.6%1.6%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%91.7%Worsening
Short-stay residents given the seasonal flu vaccine
—97.8%—
Short-stay residents given the pneumonia vaccine
90.4%86.7%Worsening
What the inspectors found
The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited August 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 607 — 42 CFR §483.12 — S/S: J
The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited August 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 609 — 42 CFR §483.12 — S/S: J
The home failed to respond appropriately to all reported abuse or neglect concerns. Cited August 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 610 — 42 CFR §483.12 — S/S: J
The home failed to provide enough food and fluids to keep residents healthy. Cited July 2025 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 692 — 42 CFR §483.25(g) — S/S: J
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- PENALTY
A federal fine of $10,546 was recorded.
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- PENALTY
A federal fine of $9,000 was recorded.
Penalties & enforcement
On record with Medicare: 2 fines · $19,546 in total fines.
- $10,546
Federal fine
Aug 15, 2025
- $9,000
Federal fine
Dec 12, 2024
Operator & ownership
Recent ownership change · Apr 1, 2022
Now operated by Liberty County Hospital District No 1, previously Lubbock Ii Enterprises LLC.
- Ownership
- Government - Hospital district
- Chain
- Part of CREATIVE SOLUTIONS IN HEALTHCARE · 149 homes · 2.2 stars avg
- Occupancy
- 76 residents on an average day (67% of 114 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 30 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.