The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited February 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
Whispering Pines Nursing & Rehab Center
Fayetteville, NC · Medicare-certified · 86 beds
In good standing
For-profitChain member
5 of 5 overall
Whispering Pines Nursing & Rehab Center has an overall 5-star rating, with 5 stars for health inspections and quality measures, but a 3-star staffing rating. Reported nurse staffing is 4.21 hours per resident day, slightly above the federal benchmark of 4.1, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
4.2132 hrs/resident/day
Quality measures
Last inspection: April 17, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.2132.
Staffing detail
- Registered nurses
- 0.40
- Licensed practical nurses
- 0.73
- Nurse aides
- 3.08
- Weekend nursing
- 3.34
Hours per resident per day.
Total staff turnover: 45%
Registered nurse turnover: 38%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
12.9%Worsening
Residents with a fall causing major injury
3.6%Improving
Residents with pressure ulcers (bedsores)
8%Worsening
Residents with a urinary tract infection
2.5%Improving
Residents who lost too much weight
8.3%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
21.5%Improving
Residents whose ability to walk got worse
25.1%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
7.4%Improving
Short-stay residents newly given an antipsychotic
0.5%Improving
Residents with a long-term catheter
0.2%Worsening
Residents with new or worsening incontinence
24%Improving
Residents with depressive symptoms
11.7%Improving
Long-stay residents given the seasonal flu vaccine
98.5%Steady
Long-stay residents given the pneumonia vaccine
95.5%Improving
Short-stay residents given the seasonal flu vaccine
63%Steady
Short-stay residents given the pneumonia vaccine
83.2%Improving
What the inspectors found
The home failed to have an ongoing quality review group that finds problems and makes corrective plans. Cited February 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 867 — 42 CFR §483.75 — S/S: D
The nursing home failed to fully assess a resident promptly on admission and then keep that assessment updated regularly. Cited October 2022 — isolated incident, potential for harm.
View the original federal record
F-Tag 636 — 42 CFR §483.20 — S/S: D
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $8,512 in total fines.
- $8,512
Federal fine
Feb 16, 2024
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of CENTURY CARE MANAGEMENT · 7 homes · 4.1 stars avg
- Occupancy
- 73 residents on an average day (85% of 86 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 35 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.