The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited February 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
Nursing home report
Whispering Pines Nursing and Rehab
Registered name: Whispering Pines Nursing & Rehab Center
Fayetteville, NC · Medicare-certified · 86 beds
In good standing
For-profitChain member
Data as of September 1, 2026
4 of 5 overall
Whispering Pines Nursing and Rehab in Fayetteville, NC has an overall 4 out of 5 stars, with 4-star ratings for health inspections, staffing, and quality measures. It reports 4.34 nurse staffing hours per resident per day versus the 4.1-hour federal benchmark, with $0 in fines in the last 24 months; recent cited issues included accident hazards/supervision, timely notification, and accurate resident assessment.
Facility ratings
Health inspections
Staffing
4.3426 hrs/resident/day
Quality measures
Last inspection: July 30, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.3426.
Staffing detail
- Registered nurses
- 0.40
- Licensed practical nurses
- 0.80
- Nurse aides
- 3.15
- Weekend nursing
- 3.52
Hours per resident per day.
Total staff turnover: 41%
Registered nurse turnover: 29%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
12.2%21.6%Worsening
Residents with a fall causing major injury
4.7%1.6%Improving
Residents with pressure ulcers (bedsores)
7.2%3.6%Improving
Residents with a urinary tract infection
1.6%1.6%No change
Residents who lost too much weight
4.9%15%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
25.5%19.2%Improving
Residents whose ability to walk got worse
21%21.5%No change
Long-stay residents on antianxiety or sleep medication
4.8%6.6%Worsening
Short-stay residents newly given an antipsychotic
0%1.9%Worsening
Residents with a long-term catheter
0%0.9%Worsening
Residents with new or worsening incontinence
23.2%26.5%Worsening
Residents with depressive symptoms
18.6%0%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—98.5%—
Long-stay residents given the pneumonia vaccine
93.8%93.7%No change
Short-stay residents given the seasonal flu vaccine
—63%—
Short-stay residents given the pneumonia vaccine
88.9%90.4%Improving
What the inspectors found
The home failed to promptly tell the resident, doctor, and family about changes or problems affecting the resident. Cited July 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 580 — 42 CFR §483.10(g)(14) — S/S: D
The nursing home failed to make sure each resident got an accurate assessment of their needs and condition. Cited July 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 641 — 42 CFR §483.20(g) — S/S: D
The nursing home failed to properly screen residents for mental health or intellectual disability needs before or during admission. Cited July 2026 — isolated incident, potential for harm.
View the original federal record
F-Tag 645 — 42 CFR §483.20 — S/S: D
The home failed to have an ongoing quality review group that finds problems and makes corrective plans. Cited February 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 867 — 42 CFR §483.75 — S/S: D
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $8,512 in total fines.
- $8,512
Federal fine
Feb 16, 2024
Operator & ownership
- Ownership
- For profit - Corporation
- Chain
- Part of CENTURY CARE MANAGEMENT · 7 homes · 4 stars avg
- Occupancy
- 70.4 residents on an average day (82% of 86 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 35 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.