The home failed to ensure residents were free from physical restraints unless they were needed for medical treatment. Cited July 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 604 — 42 CFR §483.12 — S/S: G
Nursing home report
Westwood Hills Nursing and Rehabilitation Center
Wilkesboro, NC · Medicare-certified · 176 beds
In good standing
For-profitChain member
4 of 5 overall
Westwood Hills Nursing and Rehabilitation Center in Wilkesboro, NC has an overall 4 out of 5 stars, with 4-star health inspections and 3-star staffing and quality ratings. It reported 2.99 nurse staffing hours per resident per day versus the 4.1 federal benchmark, had no fines in the last 24 months, and recent inspection citations included restraints, abuse/neglect/theft prevention, and infection control.
Facility ratings
Health inspections
Staffing
2.9939 hrs/resident/day
Quality measures
Last inspection: November 19, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.9939.
Staffing detail
- Registered nurses
- 0.71
- Licensed practical nurses
- 0.33
- Nurse aides
- 1.95
- Weekend nursing
- 2.44
Hours per resident per day.
Total staff turnover: 35%
Registered nurse turnover: 33%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
13.7%Improving
Residents with a fall causing major injury
7.9%Worsening
Residents with pressure ulcers (bedsores)
4.9%Steady
Residents with a urinary tract infection
2.4%Steady
Residents who lost too much weight
11.5%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
11.8%Improving
Residents whose ability to walk got worse
9.4%Worsening
Show all measures
Long-stay residents on antianxiety or sleep medication
35%Worsening
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
0.3%Improving
Residents with new or worsening incontinence
10.3%Worsening
Residents with depressive symptoms
3.2%Improving
Long-stay residents given the seasonal flu vaccine
95.5%Steady
Long-stay residents given the pneumonia vaccine
96.7%Improving
Short-stay residents given the seasonal flu vaccine
69.7%Steady
Short-stay residents given the pneumonia vaccine
80.6%Improving
What the inspectors found
The home failed to have policies and procedures in place to prevent abuse, neglect, and theft. Cited July 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 607 — 42 CFR §483.12 — S/S: G
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited August 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited November 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: D
The home failed to protect residents from the wrongful use of their belongings or money. Cited November 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 602 — 42 CFR §483.12 — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $8,648 in total fines.
- $8,648
Federal fine
Jul 25, 2023
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of PRINCIPLE LONG TERM CARE · 44 homes · 3.1 stars avg
- Occupancy
- 118.7 residents on an average day (67% of 176 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 44 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.