The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited August 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Nursing home report
WESTWOOD HILLS HEALTH & REHABILITATION CENTER
POPLAR BLUFF, MO · Medicare-certified · 132 beds
In good standing
For-profitChain member
3 of 5 overall
Westwood Hills Health & Rehabilitation Center has a 3 out of 5 overall rating. Its staffing rating is low at 1 out of 5, with reported nurse staffing of 2.69 hours per resident per day below the 4.1-hour federal benchmark; health inspection and quality measures are both 4 out of 5, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
2.6877 hrs/resident/day
Quality measures
Last inspection: December 5, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.6877.
Staffing detail
- Registered nurses
- 0.49
- Licensed practical nurses
- 0.29
- Nurse aides
- 1.91
- Weekend nursing
- 2.43
Hours per resident per day.
Total staff turnover: 47%
Registered nurse turnover: 50%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
11.5%Worsening
Residents with a fall causing major injury
2.2%Steady
Residents with pressure ulcers (bedsores)
6.1%Worsening
Residents with a urinary tract infection
0.5%Improving
Residents who lost too much weight
7.4%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
16.5%Steady
Residents whose ability to walk got worse
13.2%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
27.8%Worsening
Short-stay residents newly given an antipsychotic
0.8%Improving
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
14.5%Improving
Residents with depressive symptoms
24.3%Worsening
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
100%Steady
Short-stay residents given the pneumonia vaccine
100%Steady
What the inspectors found
The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited December 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: D
The home failed to provide safe, appropriate pain management for a resident who needed it. Cited December 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 697 — 42 CFR §483.25(k) — S/S: D
The home failed to properly label and securely store medications and biologicals. Cited December 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: D
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited December 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 10 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of HELIA HEALTHCARE · 13 homes · 2.3 stars avg
- Occupancy
- 78.9 residents on an average day (60% of 132 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 43 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.