The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited August 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
Nursing home report
WESTWOOD HILLS HEALTH & REHABILITATION CENTER
POPLAR BLUFF, MO · Medicare-certified · 132 beds
In good standing
For-profitChain member
Data as of July 1, 2026
3 of 5 overall
Westwood Hills Health & Rehabilitation Center in Poplar Bluff, MO has an overall rating of 3 out of 5 stars. The main concern is staffing, rated 1 out of 5, with reported nurse staffing at 2.76 hours per resident per day versus the 4.1-hour federal benchmark; there were no fines in the last 24 months, while health inspection and quality measures were both rated 4 out of 5.
Facility ratings
Health inspections
Staffing
2.7644 hrs/resident/day
Quality measures
Last inspection: December 5, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.7644.
Staffing detail
- Registered nurses
- 0.56
- Licensed practical nurses
- 0.25
- Nurse aides
- 1.96
- Weekend nursing
- 2.50
Hours per resident per day.
Total staff turnover: 47%
Registered nurse turnover: 44%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
13.2%11.3%Improving
Residents with a fall causing major injury
3.9%3%Improving
Residents with pressure ulcers (bedsores)
6.1%14.3%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
8.7%8.8%No change
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
9.8%20%Worsening
Residents whose ability to walk got worse
16.8%20%Worsening
Long-stay residents on antianxiety or sleep medication
28.6%30.6%Worsening
Short-stay residents newly given an antipsychotic
1.8%1.6%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
18%15.5%Improving
Residents with depressive symptoms
2%61.7%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—100%—
Short-stay residents given the pneumonia vaccine
100%100%No change
What the inspectors found
The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited December 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: D
The home failed to provide safe, appropriate pain management for a resident who needed it. Cited December 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 697 — 42 CFR §483.25(k) — S/S: D
The home failed to properly label and securely store medications and biologicals. Cited December 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 761 — 42 CFR §483.45(g) — S/S: D
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited December 2025 — isolated incident, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: D
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 10 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 5 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of HELIA HEALTHCARE · 13 homes · 2.3 stars avg
- Occupancy
- 79.2 residents on an average day (60% of 132 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 43 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.