Westside Care Center (Manchester, CT) has a 2 out of 5 overall star rating, with 2-star health inspection and staffing ratings and 4-star quality measures. It reports 3.10 nurse staffing hours per resident per day versus the 4.1 federal benchmark, has no fines in the last 24 months, and has a recent abuse citation.
Last inspection: March 19, 2026Penalties, last 24 months: $0recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.099.
Staffing detail
Registered nurses
0.32
Licensed practical nurses
0.81
Nurse aides
1.97
Weekend nursing
2.68
Hours per resident per day.
Total staff turnover: 33%
Registered nurse turnover: 58%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
14.3%16.1%Worsening
Residents with a fall causing major injury
2.5%1.7%Improving
Residents with pressure ulcers (bedsores)
1.2%4.2%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
4.4%5.8%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
20.4%11.8%Improving
Residents whose ability to walk got worse
18.2%44.7%Worsening
Long-stay residents on antianxiety or sleep medication
18.1%16.7%Improving
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
15.4%14.7%Improving
Residents with depressive symptoms
40.5%62.6%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—98.4%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—59%—
Short-stay residents given the pneumonia vaccine
100%100%No change
What the inspectors found
The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited November 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 584 — 42 CFR §483.10 — S/S: E
The nursing home failed to protect residents from abuse and neglect by others. Cited November 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: E
The home failed to protect residents from being separated from others or confined to their rooms. Cited November 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 603 — 42 CFR §483.12 — S/S: E
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited November 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited November 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
Ownership
For profit - Limited Liability company
Chain
Part of ICARE HEALTH NETWORK · 12 homes · 2.9 stars avg
Occupancy
124.3 residents on an average day (77% of 162 beds)
Resident voice
Resident council
Medicare history
Certified for 50 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.