GoodStanding

Nursing home report

WESTSIDE CARE CENTER

MANCHESTER, CT · Medicare-certified · 162 beds

Needs attention
Abuse citationFor-profitChain member
3 of 5 overall

WESTSIDE CARE CENTER in Manchester, CT has an overall 3-star rating, with weaker health inspection and staffing ratings (both 2 stars) but a 5-star quality measures score. It reports 3.03 nurse hours per resident per day versus the 4.1 federal benchmark, has no fines in the last 24 months, and has a recent abuse citation.

Facility ratings

Health inspections

Staffing

3.03 hrs/resident/day

Quality measures

Last inspection: March 19, 2026Penalties, last 24 months: $0recent abuse citation

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.03.

Staffing detail

Registered nurses
0.31
Licensed practical nurses
0.80
Nurse aides
1.92
Weekend nursing
2.69

Hours per resident per day.

Total staff turnover: 37%
Registered nurse turnover: 58%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

13.3%Improving

Residents with a fall causing major injury

3%Improving

Residents with pressure ulcers (bedsores)

1.8%Worsening

Residents with a urinary tract infection

0%Steady

Residents who lost too much weight

4.2%Improving

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

16.5%Improving

Residents whose ability to walk got worse

17.6%Improving
Show all measures

Long-stay residents on antianxiety or sleep medication

17%Improving

Short-stay residents newly given an antipsychotic

2%Worsening

Residents with a long-term catheter

0.4%Worsening

Residents with new or worsening incontinence

15.9%Improving

Residents with depressive symptoms

45%Worsening

Long-stay residents given the seasonal flu vaccine

98.4%Steady

Long-stay residents given the pneumonia vaccine

99.8%Improving

Short-stay residents given the seasonal flu vaccine

59%Steady

Short-stay residents given the pneumonia vaccine

94.3%Improving

What the inspectors found

The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited November 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 584 — 42 CFR §483.10 — S/S: E

The nursing home failed to protect residents from abuse and neglect by others. Cited November 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 600 — 42 CFR §483.12 — S/S: E

The home failed to protect residents from being separated from others or confined to their rooms. Cited November 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 603 — 42 CFR §483.12 — S/S: E

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited November 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: E

The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited November 2024 — limited pattern, potential for harm.

View the original federal record

F-Tag 880 — 42 CFR §483.80(a) — S/S: E

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  3. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  4. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found

Operator & ownership

Ownership
For profit - Limited Liability company
Chain
Part of ICARE HEALTH NETWORK · 12 homes · 3.2 stars avg
Occupancy
124.5 residents on an average day (77% of 162 beds)
Resident voice
Resident council
Medicare history
Certified for 50 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.