The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited March 2023 — isolated incident, potential for harm.
View the original federal record
F-Tag 684 — 42 CFR §483.25 — S/S: D
Nursing home report
WESTMINSTER-CANTERBURY ON CHESAPEAKE BAY
VIRGINIA BEACH, VA · Medicare-certified · 108 beds
In good standing
Non-profit
5 of 5 overall
Westminster-Canterbury on Chesapeake Bay has a 5-star overall rating, with 5 stars for staffing and quality and 4 stars for health inspections. It reports nurse staffing above the federal benchmark (5.51 vs 4.1 hours per resident/day), with no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
5.5137 hrs/resident/day
Quality measures
Last inspection: March 9, 2023Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 5.5137.
Staffing detail
- Registered nurses
- 0.92
- Licensed practical nurses
- 1.30
- Nurse aides
- 3.29
- Weekend nursing
- 5.08
Hours per resident per day.
Total staff turnover: 43%
Registered nurse turnover: 46%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
15.4%5.7%Improving
Residents with a fall causing major injury
1.3%3.8%Worsening
Residents with pressure ulcers (bedsores)
3.6%1.8%Improving
Residents with a urinary tract infection
0%5.2%Worsening
Residents who lost too much weight
1.7%1.4%No change
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
15.9%11.1%Improving
Residents whose ability to walk got worse
8.8%3.2%Improving
Long-stay residents on antianxiety or sleep medication
18.8%19.2%No change
Short-stay residents newly given an antipsychotic
0%0%No change
Residents with a long-term catheter
0%1%Worsening
Residents with new or worsening incontinence
19.8%19.1%Improving
Residents with depressive symptoms
0%0%No change
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—99.5%—
Short-stay residents given the pneumonia vaccine
97.1%93.9%Worsening
What the inspectors found
The home failed to ensure residents who could safely take their own medicines were allowed to self-administer them. Cited January 2020 — isolated incident, potential for harm.
View the original federal record
F-Tag 554 — 42 CFR §483.10 — S/S: D
The home failed to honor residents’ choices about treatment, research participation, and advance care instructions. Cited January 2020 — isolated incident, potential for harm.
View the original federal record
F-Tag 578 — 42 CFR §483.10 — S/S: D
The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited January 2020 — isolated incident, potential for harm.
View the original federal record
F-Tag 609 — 42 CFR §483.12 — S/S: D
The home failed to give an adequate reason and proper information when transferring or discharging a resident. Cited January 2020 — isolated incident, potential for harm.
View the original federal record
F-Tag 622 — 42 CFR §483.15 — S/S: D
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 12 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- Non profit - Corporation
- Occupancy
- 95.9 residents on an average day (89% of 108 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 44 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.