5-star overall nursing home. Westminster-Canterbury of Richmond has 4-star health inspections, 5-star staffing, and 4-star quality measures; reported nurse staffing is 4.58 hours per resident per day, above the 4.1 federal benchmark, with no fines in the last 24 months.
Last inspection: October 30, 2024Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.5829.
Staffing detail
Registered nurses
1.15
Licensed practical nurses
0.83
Nurse aides
2.61
Weekend nursing
4.25
Hours per resident per day.
Total staff turnover: 45%
Registered nurse turnover: 23%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
18.2%23.8%Worsening
Residents with a fall causing major injury
5.4%1.9%Improving
Residents with pressure ulcers (bedsores)
5.9%5.8%No change
Residents with a urinary tract infection
1%0.9%No change
Residents who lost too much weight
8.4%6.6%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
43.9%47%Worsening
Residents whose ability to walk got worse
39.5%39.1%No change
Long-stay residents on antianxiety or sleep medication
38.8%38%Improving
Short-stay residents newly given an antipsychotic
0.8%1.6%Worsening
Residents with a long-term catheter
1%0.7%No change
Residents with new or worsening incontinence
29.9%32.8%Worsening
Residents with depressive symptoms
0%2%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
100%93.4%Worsening
Short-stay residents given the seasonal flu vaccine
—96.7%—
Short-stay residents given the pneumonia vaccine
94.6%94.4%No change
What the inspectors found
The home failed to tell residents or their representatives in writing how long their bed would be held after a hospital transfer or therapeutic leave. Cited March 2021 — widespread issue, potential for harm.
View the original federal record
F-Tag 625 — 42 CFR §483.15 — S/S: F
The home failed to ensure meals and menus were planned, updated, and followed to meet residents’ nutritional needs. Cited March 2021 — widespread issue, potential for harm.
View the original federal record
F-Tag 803 — 42 CFR §483.60 — S/S: F
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited March 2021 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The nursing home failed to provide services that met professional standards of quality. Cited October 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: D
The home failed to safeguard residents’ private information and keep each resident’s medical records properly maintained. Cited October 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 842 — 42 CFR §483.70 — S/S: D
Recent history
STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 4 health deficiencies.
See what inspectors found
Operator & ownership
Ownership
Non profit - Corporation
Occupancy
142.9 residents on an average day (90% of 158 beds)
Resident voice
Resident council
Medicare history
Certified for 50 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.