GoodStanding

Nursing home report

Westminster Canterbury Richmond

Registered name: WESTMINSTER-CANTERBURY OF RICHMOND

RICHMOND, VA · Medicare-certified · 158 beds

In good standing
Non-profit
Data as of July 1, 2026
5 of 5 overall

5 of 5 stars overall, with strong staffing (5 of 5) and nurse staffing above the federal benchmark (4.75 vs 4.1 hours/resident/day). Health inspections and quality measures are both 4 of 5 stars, there were no fines in the last 24 months, and recent inspection citations focused on bed-hold notification and food/menu standards.

Facility ratings

Health inspections

Staffing

4.7524 hrs/resident/day

Quality measures

Last inspection: October 30, 2024Penalties, last 24 months: $0

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 4.7524.

Staffing detail

Registered nurses
1.30
Licensed practical nurses
0.66
Nurse aides
2.79
Weekend nursing
4.43

Hours per resident per day.

Total staff turnover: 44%
Registered nurse turnover: 24%

Resident outcomes

Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.

Negative outcomes

Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).

Long-stay residents on antipsychotic medication

23.9%24.7%Worsening

Residents with a fall causing major injury

3.8%4.7%Worsening

Residents with pressure ulcers (bedsores)

6.8%6.4%No change

Residents with a urinary tract infection

1%1%No change

Residents who lost too much weight

7.5%4.4%Improving

Residents who were physically restrained

0%0%No change

Residents needing more help with daily activities

28.2%34.1%Worsening

Residents whose ability to walk got worse

31.2%28.4%Improving

Long-stay residents on antianxiety or sleep medication

40.9%37.2%Improving

Short-stay residents newly given an antipsychotic

0.8%0.8%No change

Residents with a long-term catheter

0%1.1%Worsening

Residents with new or worsening incontinence

29.6%29.4%No change

Residents with depressive symptoms

0%1%Worsening

Positive outcomes

Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).

Long-stay residents given the seasonal flu vaccine

100%

Long-stay residents given the pneumonia vaccine

96.2%88.7%Worsening

Short-stay residents given the seasonal flu vaccine

96.7%

Short-stay residents given the pneumonia vaccine

97.3%92.1%Worsening

What the inspectors found

The home failed to tell residents or their representatives in writing how long their bed would be held after a hospital transfer or therapeutic leave. Cited March 2021 — widespread issue, potential for harm.

View the original federal record

F-Tag 625 — 42 CFR §483.15 — S/S: F

The home failed to ensure meals and menus were planned, updated, and followed to meet residents’ nutritional needs. Cited March 2021 — widespread issue, potential for harm.

View the original federal record

F-Tag 803 — 42 CFR §483.60 — S/S: F

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited March 2021 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

The nursing home failed to provide services that met professional standards of quality. Cited October 2024 — isolated incident, potential for harm.

View the original federal record

F-Tag 658 — 42 CFR §483.21(b)(3) — S/S: D

The home failed to safeguard residents’ private information and keep each resident’s medical records properly maintained. Cited October 2024 — isolated incident, potential for harm.

View the original federal record

F-Tag 842 — 42 CFR §483.70 — S/S: D

Recent history

  1. STAFFING

    Reported nurse staffing met or exceeded the federal recommendation.

  2. INSPECTION

    Health inspection found 2 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 4 health deficiencies.

    See what inspectors found
  4. INSPECTION

    Health inspection found 4 health deficiencies.

    See what inspectors found

Operator & ownership

Ownership
Non profit - Corporation
Occupancy
136.9 residents on an average day (87% of 158 beds)
Resident voice
Resident council
Medicare history
Certified for 50 years

The most recent standard health inspection was more than two years ago.

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.