The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited February 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
Nursing home report
WESTFORD NURSING AND REHABILITATION CENTER
WESTFORD, MA · Medicare-certified · 123 beds
In good standing
For-profitChain member
4 of 5 overall
4 of 5 stars overall. WESTFORD NURSING AND REHABILITATION CENTER has solid health inspection results and no fines in the last 24 months, but staffing is low at 2 of 5 stars with reported nurse staffing of 3.58 hours per resident per day below the 4.1 federal benchmark, and quality measures are also 2 of 5 stars.
Facility ratings
Health inspections
Staffing
3.582 hrs/resident/day
Quality measures
Last inspection: July 16, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.582.
Staffing detail
- Registered nurses
- 0.38
- Licensed practical nurses
- 1.13
- Nurse aides
- 2.07
- Weekend nursing
- 3.05
Hours per resident per day.
Total staff turnover: 48%
Registered nurse turnover: 63%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
29%Improving
Residents with a fall causing major injury
3%Worsening
Residents with pressure ulcers (bedsores)
2.8%Worsening
Residents with a urinary tract infection
0%Steady
Residents who lost too much weight
1.5%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
26.6%Improving
Residents whose ability to walk got worse
23.7%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
16.8%Worsening
Short-stay residents newly given an antipsychotic
1.9%Worsening
Residents with a long-term catheter
0.6%Improving
Residents with new or worsening incontinence
25.2%Improving
Residents with depressive symptoms
20.2%Worsening
Long-stay residents given the seasonal flu vaccine
73.8%Steady
Long-stay residents given the pneumonia vaccine
97%Improving
Short-stay residents given the seasonal flu vaccine
55.6%Steady
Short-stay residents given the pneumonia vaccine
65.4%Improving
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited February 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to make sure feeding tubes were used only when medically needed and that residents with feeding tubes received proper care. Cited June 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 693 — 42 CFR §483.25 — S/S: E
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited February 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
The home failed to properly watch nurse aides' work and provide regular training. Cited February 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 730 — 42 CFR §483.35(e)(7) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of BEST CARE SERVICES · 10 homes · 2.1 stars avg
- Occupancy
- 104.2 residents on an average day (85% of 123 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 32 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.