The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited February 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
Nursing home report
Westford House
Registered name: WESTFORD NURSING AND REHABILITATION CENTER
WESTFORD, MA · Medicare-certified · 123 beds
In good standing
For-profitChain member
Data as of July 1, 2026
4 of 5 overall
Westford House has an overall 4 out of 5 stars, with strong health inspection results but weaker staffing and quality measures at 2 out of 5 stars. It has had no fines in the last 24 months, and reported nurse staffing of 3.59 hours per resident per day is below the federal benchmark of 4.1.
Facility ratings
Health inspections
Staffing
3.5909 hrs/resident/day
Quality measures
Last inspection: July 16, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5909.
Staffing detail
- Registered nurses
- 0.26
- Licensed practical nurses
- 1.24
- Nurse aides
- 2.10
- Weekend nursing
- 3.15
Hours per resident per day.
Total staff turnover: 53%
Registered nurse turnover: 67%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
30.8%28.8%Improving
Residents with a fall causing major injury
3%5.3%Worsening
Residents with pressure ulcers (bedsores)
3.2%5.7%Worsening
Residents with a urinary tract infection
0%1.1%Worsening
Residents who lost too much weight
1.2%4.3%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
27.7%23.9%Improving
Residents whose ability to walk got worse
19.8%27%Worsening
Long-stay residents on antianxiety or sleep medication
15.9%19.5%Worsening
Short-stay residents newly given an antipsychotic
2.1%4.3%Worsening
Residents with a long-term catheter
0.8%0%Improving
Residents with new or worsening incontinence
18.6%24.4%Worsening
Residents with depressive symptoms
6.5%20.8%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—73.8%—
Long-stay residents given the pneumonia vaccine
97%100%Improving
Short-stay residents given the seasonal flu vaccine
—55.6%—
Short-stay residents given the pneumonia vaccine
68.6%89.2%Improving
What the inspectors found
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited February 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to make sure feeding tubes were used only when medically needed and that residents with feeding tubes received proper care. Cited June 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 693 — 42 CFR §483.25 — S/S: E
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited February 2023 — limited pattern, potential for harm.
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F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: E
The home failed to properly watch nurse aides' work and provide regular training. Cited February 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 730 — 42 CFR §483.35(e)(7) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
Operator & ownership
Recent ownership change · Feb 1, 2023
Now operated by Westford Nursing and Rehab Bhc Operations, previously Bear Mt Westford LLC.
- Ownership
- For profit - Limited Liability company
- Chain
- Part of BEST CARE SERVICES · 10 homes · 2.4 stars avg
- Occupancy
- 106.4 residents on an average day (87% of 123 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 33 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.