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Nursing home report

Westfield Rehabilitation and Health Center

WESTFIELD, MA · Medicare-certified · 80 beds

Needs attention
For-profitChain member
1 of 5 overall

Westfield Rehabilitation and Health Center has a 1 out of 5 overall rating, with a 1-star health inspection rating and the lowest overall rating flag. Staffing is 3 stars, but reported nurse staffing is 3.21 hours per resident per day, below the 4.1-hour federal benchmark; there were no fines in the last 24 months.

Facility ratings

Health inspections

Staffing

3.2135 hrs/resident/day

Quality measures

Last inspection: January 15, 2025Penalties, last 24 months: $0lowest overall rating

Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2135.

Staffing detail

Registered nurses
0.70
Licensed practical nurses
0.67
Nurse aides
1.84
Weekend nursing
3.09

Hours per resident per day.

Total staff turnover: 56%
Registered nurse turnover: 27%

Resident outcomes

How often residents experience these outcomes, with the direction over the past year.

Long-stay residents on antipsychotic medication

31.6%Worsening

Residents with a fall causing major injury

0.9%Improving

Residents with pressure ulcers (bedsores)

2.3%Improving

Residents with a urinary tract infection

5.3%Worsening

Residents who lost too much weight

4%Worsening

Residents who were physically restrained

0%Steady

Residents needing more help with daily activities

10.1%Improving

Residents whose ability to walk got worse

14.8%Worsening
Show all measures

Long-stay residents on antianxiety or sleep medication

27.5%Improving

Short-stay residents newly given an antipsychotic

2.2%Worsening

Residents with a long-term catheter

2.4%Improving

Residents with new or worsening incontinence

18.8%Steady

Residents with depressive symptoms

5.2%Worsening

Long-stay residents given the seasonal flu vaccine

95.2%Steady

Long-stay residents given the pneumonia vaccine

94.4%Worsening

Short-stay residents given the seasonal flu vaccine

82.5%Steady

Short-stay residents given the pneumonia vaccine

71.5%Steady

What the inspectors found

The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited January 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 812 — 42 CFR §483.60(i) — S/S: F

The home failed to ensure meals and menus were planned, updated, and followed to meet residents’ nutritional needs. Cited January 2025 — widespread issue, potential for harm.

View the original federal record

F-Tag 803 — 42 CFR §483.60 — S/S: F

The home failed to ensure residents had a safe, clean, comfortable, homelike environment and daily care supports were provided safely. Cited November 2023 — widespread issue, potential for harm.

View the original federal record

F-Tag 584 — 42 CFR §483.10 — S/S: F

The home failed to notify the resident and family in time before a transfer or discharge, including their right to appeal. Cited November 2023 — widespread issue, potential for harm.

View the original federal record

F-Tag 623 — 42 CFR §483.15 — S/S: F

The home failed to ensure a licensed pharmacist reviewed residents' medications each month and reported any problems as required. Cited November 2023 — widespread issue, potential for harm.

View the original federal record

F-Tag 756 — 42 CFR §483.45(c) — S/S: F

Recent history

  1. STAFFING

    Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.

  2. INSPECTION

    Health inspection found 27 health deficiencies.

    See what inspectors found
  3. INSPECTION

    Health inspection found 1 health deficiency.

    See what inspectors found
  4. INSPECTION

    Health inspection found 19 health deficiencies.

    See what inspectors found

Penalties & enforcement

On record with Medicare: 1 fine · $49,296 in total fines.

  • Federal fine

    Nov 8, 2023

    $49,296

Operator & ownership

Ownership
For profit - Limited Liability company
Chain
Part of PRIORITY HEALTHCARE GROUP · 14 homes · 2.6 stars avg
Occupancy
62.5 residents on an average day (78% of 80 beds)
Resident voice
Resident council
Medicare history
Certified for 35 years

Things at a nursing home change — inspections, staffing, ownership, news.

Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.