Nursing home report
Registered name: WESTERVILLE POST ACUTE.
WESTERVILLE, OH · Medicare-certified · 130 beds
Heartland of Westerville has a 1 out of 5 overall rating, with a 1-star health inspection rating and a lowest-overall-rating attention flag. Staffing is 3 stars, but reported nurse staffing is 3.27 hours per resident per day, below the 4.1-hour federal benchmark; there were no fines in the last 24 months.
Health inspections
Staffing
3.2732 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2732.
Hours per resident per day.
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Short-stay residents newly given an antipsychotic
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the seasonal flu vaccine
Short-stay residents given the pneumonia vaccine
The nursing home failed to provide appropriate treatment and care according to residents' orders, preferences, and goals. Cited March 2024 — isolated incident, immediate jeopardy to residents.
F-Tag 684 — 42 CFR §483.25 — S/S: J
The nursing home failed to protect residents from abuse and neglect by others. Cited February 2024 — isolated incident, immediate jeopardy to residents.
F-Tag 600 — 42 CFR §483.12 — S/S: J
The home failed to provide proper bladder and bowel care, including catheter care and steps to prevent urinary tract infections. Cited October 2023 — isolated incident, actual harm.
F-Tag 690 — 42 CFR §483.25(e) — S/S: G
The home failed to provide enough nursing staff each day and ensure a licensed nurse was in charge on every shift. Cited February 2024 — widespread issue, potential for harm.
F-Tag 725 — 42 CFR §483.35 — S/S: F
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited October 2023 — limited pattern, potential for harm.
F-Tag 689 — 42 CFR §483.25(d) — S/S: E
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Health inspection found 3 health deficiencies.
Health inspection found 4 health deficiencies.
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Health inspection found 1 health deficiency.
Health inspection found 16 health deficiencies.
Health inspection found 2 health deficiencies.
On record with Medicare: 2 fines · $315,699 in total fines · 2 payment denials.
Medicare/Medicaid payment denial
Feb 21, 2024
Federal fine
Feb 21, 2024
Medicare/Medicaid payment denial
Oct 10, 2023
Federal fine
Oct 10, 2023
Now operated by Westerville Post Acute, previously Legacy Westerville.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
