The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited November 2023 — isolated incident, potential for harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: D
Nursing home report
New York State Veterans Home at Batavia
Registered name: Western New York State Veterans Home
Batavia, NY · Medicare-certified · 126 beds
In good standing
Government-runChain member
Data as of July 1, 2026
5 of 5 overall
New York State Veterans Home at Batavia has an overall 5-star rating, with 5 stars for health inspections and quality measures and 4 stars for staffing. Reported nurse staffing is 3.60 hours per resident per day, below the federal benchmark of 4.1, and there were $0 in fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.6017 hrs/resident/day
Quality measures
Last inspection: November 17, 2023Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.6017.
Staffing detail
- Registered nurses
- 0.72
- Licensed practical nurses
- 0.70
- Nurse aides
- 2.19
- Weekend nursing
- 3.21
Hours per resident per day.
Total staff turnover: 50%
Registered nurse turnover: 58%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
7.1%7.9%Worsening
Residents with a fall causing major injury
1.6%2.6%Worsening
Residents with pressure ulcers (bedsores)
8.9%5.6%Improving
Residents with a urinary tract infection
0.8%4.4%Worsening
Residents who lost too much weight
7.6%8%No change
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
20.9%18.9%Improving
Residents whose ability to walk got worse
22.7%11%Improving
Long-stay residents on antianxiety or sleep medication
5.8%5.3%No change
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
30.3%26%Improving
Residents with depressive symptoms
0.9%1.8%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
99.2%100%Improving
Short-stay residents given the seasonal flu vaccine
—85.7%—
Short-stay residents given the pneumonia vaccine
100%93.8%Worsening
What the inspectors found
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited September 2023 — limited pattern, minimal harm.
View the original federal record
F-Tag 550 — 42 CFR §483.10(a) — S/S: B
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
- Ownership
- Government - State
- Chain
- Part of STATE OF NEW YORK COMPTROLLER'S OFFICE · 6 homes · 4.5 stars avg
- Occupancy
- 121 residents on an average day (96% of 126 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 30 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.