The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited November 2023 — isolated incident, potential for harm.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: D
Nursing home report
WESTERN NEW YORK STATE VETERANS HOME
BATAVIA, NY · Medicare-certified · 126 beds
In good standing
Government-runChain member
5 of 5 overall
WESTERN NEW YORK STATE VETERANS HOME (Batavia, NY) has an overall 5-star rating, with 5 stars for health inspections and quality measures, but a 3-star staffing rating. Reported nurse staffing is 3.41 hours per resident per day, below the federal benchmark of 4.1, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.4094 hrs/resident/day
Quality measures
Last inspection: November 17, 2023Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4094.
Staffing detail
- Registered nurses
- 0.66
- Licensed practical nurses
- 0.56
- Nurse aides
- 2.19
- Weekend nursing
- 3.06
Hours per resident per day.
Total staff turnover: 47%
Registered nurse turnover: 62%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
8.3%Worsening
Residents with a fall causing major injury
1.8%Worsening
Residents with pressure ulcers (bedsores)
7.5%Improving
Residents with a urinary tract infection
2.5%Worsening
Residents who lost too much weight
5.3%Worsening
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
24.3%Improving
Residents whose ability to walk got worse
20.1%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
5.8%Improving
Residents with a long-term catheter
0%Steady
Residents with new or worsening incontinence
32.8%Worsening
Residents with depressive symptoms
2.2%Improving
Long-stay residents given the seasonal flu vaccine
100%Steady
Long-stay residents given the pneumonia vaccine
99.2%Steady
Short-stay residents given the seasonal flu vaccine
85.7%Steady
Short-stay residents given the pneumonia vaccine
94.3%Improving
What the inspectors found
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited September 2023 — limited pattern, minimal harm.
View the original federal record
F-Tag 550 — 42 CFR §483.10(a) — S/S: B
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
- Ownership
- Government - State
- Chain
- Part of STATE OF NEW YORK COMPTROLLER'S OFFICE · 6 homes · 4.7 stars avg
- Occupancy
- 122.8 residents on an average day (97% of 126 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 30 years
The most recent standard health inspection was more than two years ago.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.