WESTERN HILLS RETIREMENT VILLAGE has a 4-out-of-5 overall rating. Key signals are a low staffing rating of 2 out of 5, nurse staffing below the federal benchmark (3.80 vs 4.1 hours per resident per day), a 3-out-of-5 health inspection rating, 5-out-of-5 quality measures, and no fines in the last 24 months.
Last inspection: October 24, 2024Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.7984.
Staffing detail
Registered nurses
0.38
Licensed practical nurses
1.15
Nurse aides
2.27
Weekend nursing
3.45
Hours per resident per day.
Total staff turnover: 45%
Registered nurse turnover: 25%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
11.1%7%Improving
Residents with a fall causing major injury
6%2.5%Improving
Residents with pressure ulcers (bedsores)
0%0.7%Worsening
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
4.5%7.9%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
1.6%3.2%Worsening
Residents whose ability to walk got worse
11%7.5%Improving
Long-stay residents on antianxiety or sleep medication
27.3%25%Improving
Short-stay residents newly given an antipsychotic
1.1%0%Improving
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
28.5%26.5%Improving
Residents with depressive symptoms
50.7%61.6%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—99%—
Long-stay residents given the pneumonia vaccine
63.1%43.2%Worsening
Short-stay residents given the seasonal flu vaccine
—60%—
Short-stay residents given the pneumonia vaccine
53.4%43.4%Worsening
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited October 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to properly label and securely store medications and biologicals. Cited September 2021 — limited pattern, potential for harm.
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F-Tag 761 — 42 CFR §483.45(g) — S/S: E
The home failed to promptly report suspected abuse, neglect, or theft and share the investigation results with the proper authorities. Cited October 2024 — isolated incident, potential for harm.
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F-Tag 609 — 42 CFR §483.12 — S/S: D
The home failed to respond appropriately to all reported abuse or neglect concerns. Cited October 2024 — isolated incident, potential for harm.
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F-Tag 610 — 42 CFR §483.12 — S/S: D
The home failed to complete and keep the resident’s care plan properly prepared, reviewed, and updated by the right health professionals. Cited October 2024 — isolated incident, potential for harm.
View the original federal record
F-Tag 657 — 42 CFR §483.21(b)(2) — S/S: D
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
INSPECTION
Health inspection found 8 health deficiencies.
See what inspectors found
INSPECTION
Health inspection found 1 health deficiency.
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INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Operator & ownership
Ownership
For profit - Corporation
Chain
Part of CARING PLACE HEALTHCARE GROUP · 5 homes · 4 stars avg
Occupancy
97.9 residents on an average day (89% of 110 beds)
Resident voice
Resident council
Medicare history
Certified for 39 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.