The home failed to honor residents’ choices about treatment, research participation, and advance care instructions. Cited August 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 578 — 42 CFR §483.10 — S/S: G
Nursing home report
WESTBOROUGH HEALTHCARE
WESTBOROUGH, MA · Medicare-certified · 117 beds
In good standing
For-profitChain member
3 of 5 overall
WESTBOROUGH HEALTHCARE has an overall rating of 3 out of 5 stars. Its staffing and quality measures are both 2 out of 5 stars, reported nurse staffing is 3.52 hours per resident per day versus the 4.1 federal benchmark, and it had $0 in fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.5168 hrs/resident/day
Quality measures
Last inspection: February 25, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.5168.
Staffing detail
- Registered nurses
- 0.65
- Licensed practical nurses
- 0.87
- Nurse aides
- 2.00
- Weekend nursing
- 3.33
Hours per resident per day.
Total staff turnover: 42%
Registered nurse turnover: 33%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
36.2%37.1%Worsening
Residents with a fall causing major injury
2.4%2.3%No change
Residents with pressure ulcers (bedsores)
4.8%2.9%Improving
Residents with a urinary tract infection
3.8%3.6%No change
Residents who lost too much weight
6.4%6.3%No change
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
11.3%7.9%Improving
Residents whose ability to walk got worse
5.2%10%Worsening
Long-stay residents on antianxiety or sleep medication
28.4%27.4%Improving
Short-stay residents newly given an antipsychotic
0%5%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
15.5%14.7%Improving
Residents with depressive symptoms
57.1%75.6%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—96.8%—
Long-stay residents given the pneumonia vaccine
80.7%89.8%Improving
Short-stay residents given the seasonal flu vaccine
—62%—
Short-stay residents given the pneumonia vaccine
34%62.3%Improving
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited February 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: E
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited February 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The home failed to give an adequate reason and proper information when transferring or discharging a resident. Cited November 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 622 — 42 CFR §483.15 — S/S: E
The home failed to tell residents or their representatives in writing how long their bed would be held after a hospital transfer or therapeutic leave. Cited November 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 625 — 42 CFR §483.15 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 16 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $8,648 in total fines.
- $8,648
Federal fine
Aug 2, 2023
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of NEXT STEP HEALTHCARE · 14 homes · 2 stars avg
- Occupancy
- 98.2 residents on an average day (84% of 117 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 50 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.