The nursing home failed to protect residents from abuse and neglect by others. Cited October 2022 — isolated incident, actual harm.
View the original federal record
F-Tag 600 — 42 CFR §483.12 — S/S: G
Nursing home report
West Village Post Acute
Greenville, SC · Medicare-certified · 132 beds
In good standing
For-profitChain member
Data as of July 1, 2026
3 of 5 overall
West Village Post Acute has a 3-star overall rating, with a low staffing rating of 2 stars and reported nurse staffing below the federal benchmark (3.28 vs. 4.1 hours per resident per day). It has no fines in the last 24 months, but recent inspection citations included abuse/neglect protections and food and menu standards.
Facility ratings
Health inspections
Staffing
3.2821 hrs/resident/day
Quality measures
Last inspection: January 16, 2026Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.2821.
Staffing detail
- Registered nurses
- 0.54
- Licensed practical nurses
- 0.85
- Nurse aides
- 1.89
- Weekend nursing
- 2.84
Hours per resident per day.
Total staff turnover: 53%
Registered nurse turnover: 60%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
12.1%4.5%Improving
Residents with a fall causing major injury
3.4%3.5%No change
Residents with pressure ulcers (bedsores)
4%4.1%No change
Residents with a urinary tract infection
0%0%No change
Residents who lost too much weight
2.8%1%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
8.1%7.4%Improving
Residents whose ability to walk got worse
2.5%7.7%Worsening
Long-stay residents on antianxiety or sleep medication
33.6%26.2%Improving
Short-stay residents newly given an antipsychotic
2.4%0%Improving
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
19.2%23.1%Worsening
Residents with depressive symptoms
6.7%1%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—98.4%—
Long-stay residents given the pneumonia vaccine
94.9%98.2%Improving
Short-stay residents given the seasonal flu vaccine
—40%—
Short-stay residents given the pneumonia vaccine
36.4%45%Improving
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited January 2026 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to ensure meals and menus were planned, updated, and followed to meet residents’ nutritional needs. Cited January 2026 — limited pattern, potential for harm.
View the original federal record
F-Tag 803 — 42 CFR §483.60 — S/S: E
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited November 2024 — limited pattern, potential for harm.
View the original federal record
F-Tag 550 — 42 CFR §483.10(a) — S/S: E
The home failed to make food and drinks appealing and served them at a safe, appetizing temperature. Cited October 2022 — limited pattern, potential for harm.
View the original federal record
F-Tag 804 — 42 CFR §483.60 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Operator & ownership
Recent ownership change · Sep 1, 2021
Now operated by West Village Post Acute, previously Poinsett Rehabilitation and Healthcare Center.
- Ownership
- For profit - Limited Liability company
- Chain
- Part of PACS GROUP · 281 homes · 2.8 stars avg
- Occupancy
- 124.5 residents on an average day (94% of 132 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 50 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.