The home failed to make sure residents fully understood their health status, care, and treatments. Cited September 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 552 — 42 CFR §483.10 — S/S: G
Nursing home report
WEST SUBURBAN NURSING & REHAB CENTER
BLOOMINGDALE, IL · Medicare-certified · 259 beds
Needs attention
Abuse citationFor-profitChain member
1 of 5 overall
Overall rating: 1 of 5 stars. This facility has very low staffing (1 of 5 stars) and reported nurse staffing of 2.71 hours per resident day versus the 4.1-hour federal benchmark, plus a recent abuse citation; there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
2.7148 hrs/resident/day
Quality measures
Last inspection: January 26, 2026Penalties, last 24 months: $0recent abuse citation
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 2.7148.
Staffing detail
- Registered nurses
- 0.53
- Licensed practical nurses
- 0.75
- Nurse aides
- 1.43
- Weekend nursing
- 2.34
Hours per resident per day.
Total staff turnover: 36%
Registered nurse turnover: 43%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
27.3%17.5%Improving
Residents with a fall causing major injury
2.8%1.6%Improving
Residents with pressure ulcers (bedsores)
5.3%6.7%Worsening
Residents with a urinary tract infection
2.9%2.1%Improving
Residents who lost too much weight
6.7%8%Worsening
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
11.9%6.4%Improving
Residents whose ability to walk got worse
9.1%7.1%Improving
Long-stay residents on antianxiety or sleep medication
36.4%33.5%Improving
Short-stay residents newly given an antipsychotic
3.8%4.3%Worsening
Residents with a long-term catheter
1.4%1.8%No change
Residents with new or worsening incontinence
21.5%16.4%Improving
Residents with depressive symptoms
99.4%100%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
90.3%93.6%Improving
Short-stay residents given the seasonal flu vaccine
—73.4%—
Short-stay residents given the pneumonia vaccine
52.5%55.3%Improving
What the inspectors found
The home failed to ensure each resident got needed dental services. Cited September 2025 — isolated incident, actual harm.
View the original federal record
F-Tag 791 — 42 CFR §483.55 — S/S: G
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited October 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to ensure nurse aides were properly trained or retrained before working. Cited December 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 729 — 42 CFR §483.35(e)(4) — S/S: F
The home failed to let the resident's representative exercise the resident's rights. Cited September 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 551 — 42 CFR §483.10 — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- INSPECTION
Health inspection found 6 health deficiencies.
See what inspectors found
Operator & ownership
- Ownership
- For profit - Partnership
- Chain
- Part of INFINITY HEALTHCARE CONSULTING · 70 homes · 2 stars avg
- Occupancy
- 204.6 residents on an average day (79% of 259 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 48 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.