West Oaks Senior Care & Rehab Center has an overall rating of 5 out of 5 stars, with 5 stars for health inspections and 4 stars for quality measures, but staffing is lower at 3 stars. Reported nurse staffing is 3.70 hours per resident per day, below the federal benchmark of 4.1, and there were no fines in the last 24 months.
Last inspection: December 16, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.704.
Staffing detail
Registered nurses
0.40
Licensed practical nurses
1.18
Nurse aides
2.12
Weekend nursing
3.40
Hours per resident per day.
Total staff turnover: 55%
Registered nurse turnover: 33%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Last yrNowTrend
Long-stay residents on antipsychotic medication
12.3%9.4%Improving
Residents with a fall causing major injury
1.2%1.2%No change
Residents with pressure ulcers (bedsores)
5.4%4.4%Improving
Residents with a urinary tract infection
1.2%0%Improving
Residents who lost too much weight
7.6%8.1%Worsening
Residents who were physically restrained
1.2%4.7%Worsening
Residents needing more help with daily activities
2.8%7.6%Worsening
Residents whose ability to walk got worse
0%4.2%Worsening
Long-stay residents on antianxiety or sleep medication
15%13.3%Improving
Short-stay residents newly given an antipsychotic
1.9%2.8%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
0%5.8%Worsening
Residents with depressive symptoms
4.2%5.6%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Last yrNowTrend
Long-stay residents given the seasonal flu vaccine
—100%—
Long-stay residents given the pneumonia vaccine
96.5%100%Improving
Short-stay residents given the seasonal flu vaccine
—68.1%—
Short-stay residents given the pneumonia vaccine
72.8%89%Improving
What the inspectors found
The home failed to have a registered nurse on duty enough hours each day and to keep a registered nurse as the full-time director of nursing. Cited July 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 727 — 42 CFR §483.35 — S/S: F
The nursing home failed to keep essential equipment working safely. Cited July 2023 — widespread issue, potential for harm.
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F-Tag 908 — 42 CFR §483.90 — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited December 2023 — limited pattern, potential for harm.
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F-Tag 880 — 42 CFR §483.80(a) — S/S: E
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited December 2025 — isolated incident, potential for harm.
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F-Tag 689 — 42 CFR §483.25(d) — S/S: D
The nursing home failed to ensure the resident’s doctor reviewed their care and properly wrote, signed, and dated required notes and orders during visits. Cited June 2025 — isolated incident, potential for harm.
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F-Tag 711 — 42 CFR §483.30 — S/S: D
Recent history
STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
INSPECTION
Health inspection found 2 health deficiencies.
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INSPECTION
Health inspection found 1 health deficiency.
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Operator & ownership
Ownership
For profit - Limited Liability company
Chain
Part of NEXCARE HEALTH SYSTEMS · 20 homes · 3.8 stars avg
Occupancy
99.1 residents on an average day (97% of 102 beds)
Resident voice
Resident council
Medicare history
Certified for 47 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.