The nursing home failed to ensure residents were free from significant medication errors. Cited February 2025 — limited pattern, immediate jeopardy to residents.
View the original federal record
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: K
Nursing home report
WEST OAKS NURSING AND REHABILITATION CENTER
AUSTIN, TX · Medicare-certified · 125 beds
Needs attention
Government-runChain member
Data as of July 1, 2026
2 of 5 overall
West Oaks Nursing and Rehabilitation Center in Austin has a 2-star overall rating, with 2-star health inspection and staffing ratings but 4-star quality measures. Key concerns include reported nurse staffing below the federal benchmark (3.20 vs 4.1 hours per resident day), $26,683 in fines in the last 24 months, and a recent federal penalty tied to cited medication, accident hazard, and pharmaceutical services issues.
Facility ratings
Health inspections
Staffing
3.202 hrs/resident/day
Quality measures
Last inspection: February 25, 2026Penalties, last 24 months: $26,683recent federal penalty
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.202.
Staffing detail
- Registered nurses
- 0.45
- Licensed practical nurses
- 0.71
- Nurse aides
- 2.04
- Weekend nursing
- 2.70
Hours per resident per day.
Total staff turnover: 34%
Registered nurse turnover: 40%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
8.8%13%Worsening
Residents with a fall causing major injury
5.3%0%Improving
Residents with pressure ulcers (bedsores)
2.9%1%Improving
Residents with a urinary tract infection
2.3%0%Improving
Residents who lost too much weight
7.3%3.5%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
36.7%23.8%Improving
Residents whose ability to walk got worse
39.4%27%Improving
Long-stay residents on antianxiety or sleep medication
11.2%12.4%Worsening
Short-stay residents newly given an antipsychotic
0%1.7%Worsening
Residents with a long-term catheter
0%0%No change
Residents with new or worsening incontinence
13.4%13.4%No change
Residents with depressive symptoms
0%3.5%Worsening
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—99.1%—
Long-stay residents given the pneumonia vaccine
98.9%100%Improving
Short-stay residents given the seasonal flu vaccine
—88.9%—
Short-stay residents given the pneumonia vaccine
90.9%84.6%Worsening
What the inspectors found
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited March 2024 — isolated incident, immediate jeopardy to residents.
View the original federal record
F-Tag 689 — 42 CFR §483.25(d) — S/S: J
The home failed to provide pharmacy services and a licensed pharmacist needed to meet each resident’s medication needs. Cited April 2024 — limited pattern, actual harm.
View the original federal record
F-Tag 755 — 42 CFR §483.45 — S/S: H
The home failed to provide safe, appropriate pain management for a resident who needed it. Cited April 2024 — limited pattern, actual harm.
View the original federal record
F-Tag 697 — 42 CFR §483.25(k) — S/S: H
The home failed to conduct and document a full facility assessment to ensure it had the resources needed for daily care and emergencies. Cited September 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 838 — 42 CFR §483.70 — S/S: F
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 7 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
- PENALTY
A federal fine of $26,683 was recorded.
- INSPECTION
Health inspection found 1 health deficiency.
See what inspectors found
Penalties & enforcement
On record with Medicare: 2 fines · $39,527 in total fines.
- $26,683
Federal fine
Feb 11, 2025
- $12,844
Federal fine
Mar 28, 2024
Operator & ownership
Recent ownership change · Apr 1, 2019
Now operated by West Oaks Nursing and Rehabilitation Center, previously Senior Care of West Oaks.
- Ownership
- Government - Hospital district
- Chain
- Part of THE ENSIGN GROUP · 346 homes · 3.2 stars avg
- Occupancy
- 106.5 residents on an average day (85% of 125 beds)
- Medicare history
- Certified for 20 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.