The nursing home failed to provide proper pressure ulcer care and failed to prevent new pressure sores from developing. Cited February 2024 — isolated incident, actual harm.
View the original federal record
F-Tag 686 — 42 CFR §483.25(b) — S/S: G
Nursing home report
WEST NEWTON HEALTHCARE
WEST NEWTON, MA · Medicare-certified · 123 beds
In good standing
For-profitChain member
2 of 5 overall
West Newton Healthcare has an overall rating of 2 out of 5 stars, with 2-star health inspection and staffing ratings but a stronger 4-star quality measures rating. Reported nurse staffing is 3.48 hours per resident per day, below the federal benchmark of 4.1, and there were no fines in the last 24 months.
Facility ratings
Health inspections
Staffing
3.4759 hrs/resident/day
Quality measures
Last inspection: December 18, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4759.
Staffing detail
- Registered nurses
- 0.65
- Licensed practical nurses
- 0.84
- Nurse aides
- 1.98
- Weekend nursing
- 3.20
Hours per resident per day.
Total staff turnover: 60%
Registered nurse turnover: 76%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
14.5%Worsening
Residents with a fall causing major injury
1.8%Worsening
Residents with pressure ulcers (bedsores)
9.7%Improving
Residents with a urinary tract infection
1.6%Worsening
Residents who lost too much weight
7.8%Worsening
Residents who were physically restrained
0.8%Worsening
Residents needing more help with daily activities
4.2%Improving
Residents whose ability to walk got worse
4.7%Improving
Show all measures
Long-stay residents on antianxiety or sleep medication
10.1%Steady
Short-stay residents newly given an antipsychotic
0%Steady
Residents with a long-term catheter
1.2%Improving
Residents with new or worsening incontinence
27.3%Worsening
Residents with depressive symptoms
23.2%Worsening
Long-stay residents given the seasonal flu vaccine
96.2%Steady
Long-stay residents given the pneumonia vaccine
84.6%Steady
Short-stay residents given the seasonal flu vaccine
63%Steady
Short-stay residents given the pneumonia vaccine
50%Improving
What the inspectors found
The home failed to provide activities that met all residents’ needs. Cited February 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 679 — 42 CFR §483.24 — S/S: F
The nursing home failed to ensure residents had routine and emergency dental care available when needed. Cited December 2025 — limited pattern, potential for harm.
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F-Tag 790 — 42 CFR §483.55 — S/S: E
The nursing home failed to develop and follow policies to make sure residents received flu and pneumonia vaccinations. Cited December 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 883 — 42 CFR §483.80 — S/S: E
The home failed to ensure residents were treated with dignity and could make their own choices and communicate freely. Cited January 2025 — limited pattern, potential for harm.
View the original federal record
F-Tag 550 — 42 CFR §483.10(a) — S/S: E
Recent history
- STAFFING
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
- INSPECTION
Health inspection found 13 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 24 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 43 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $184,166 in total fines.
- $184,166
Federal fine
Feb 2, 2024
Operator & ownership
- Ownership
- For profit - Limited Liability company
- Chain
- Part of NEXT STEP HEALTHCARE · 14 homes · 2 stars avg
- Occupancy
- 99.7 residents on an average day (81% of 123 beds)
- Resident voice
- Resident council
- Medicare history
- Certified for 37 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.