The nursing home failed to ensure residents were free from significant medication errors. Cited December 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: G
Nursing home report
West Hills Health & Rehabilitation
PORTLAND, OR · Medicare-certified · 180 beds
In good standing
For-profitChain member
4 of 5 overall
West Hills Health & Rehabilitation in Portland has an overall rating of 4 out of 5 stars, with strong staffing (5 of 5 stars; 5.03 nurse hours per resident per day versus the 4.1 federal benchmark) and no fines in the last 24 months. Its health inspection rating is 3 of 5 stars, and recent inspection issues included medication errors and food/nutrition service standards.
Facility ratings
Health inspections
Staffing
5.0266 hrs/resident/day
Quality measures
Last inspection: April 25, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 5.0266.
Staffing detail
- Registered nurses
- 0.61
- Licensed practical nurses
- 1.16
- Nurse aides
- 3.26
- Weekend nursing
- 4.45
Hours per resident per day.
Total staff turnover: 42%
Registered nurse turnover: 27%
Resident outcomes
How often residents experience these outcomes, with the direction over the past year.
Long-stay residents on antipsychotic medication
17.9%Improving
Residents with a fall causing major injury
0%Steady
Residents with pressure ulcers (bedsores)
2%Steady
Residents with a urinary tract infection
1.2%Improving
Residents who lost too much weight
9.3%Steady
Residents who were physically restrained
0%Steady
Residents needing more help with daily activities
6.1%Steady
Residents whose ability to walk got worse
15.6%Steady
Show all measures
Long-stay residents on antianxiety or sleep medication
25.2%Improving
Short-stay residents newly given an antipsychotic
0.8%Improving
Residents with a long-term catheter
1.5%Improving
Residents with new or worsening incontinence
20.4%Improving
Residents with depressive symptoms
2.5%Improving
Long-stay residents given the seasonal flu vaccine
91%Steady
Long-stay residents given the pneumonia vaccine
100%Steady
Short-stay residents given the seasonal flu vaccine
93.1%Steady
Short-stay residents given the pneumonia vaccine
98.7%Steady
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to provide enough support staff to safely and effectively run food and nutrition services. Cited May 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 802 — 42 CFR §483.60 — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited December 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The home failed to provide needed social services to help each resident reach the best possible quality of life. Cited December 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 745 — 42 CFR §483.40 — S/S: E
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $12,659 in total fines.
- $12,659
Federal fine
Dec 18, 2023
Operator & ownership
- Ownership
- For profit - Partnership
- Chain
- Part of THE GOODMAN GROUP · 10 homes · 3.1 stars avg
- Occupancy
- 92.7 residents on an average day (52% of 180 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 56 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.