The nursing home failed to ensure residents were free from significant medication errors. Cited December 2023 — isolated incident, actual harm.
View the original federal record
F-Tag 760 — 42 CFR §483.45(f)(2) — S/S: G
Nursing home report
West Hills Health & Rehabilitation
PORTLAND, OR · Medicare-certified · 180 beds
In good standing
For-profitChain member
Data as of July 1, 2026
4 of 5 overall
West Hills Health & Rehabilitation in Portland has an overall rating of 4 out of 5 stars, with strong staffing and quality measures and a health inspection rating of 3 stars. It reports 5.03 nurse hours per resident per day, above the federal benchmark of 4.1, with $0 in fines in the last 24 months; recent inspection concerns included medication errors and food/nutrition service issues.
Facility ratings
Health inspections
Staffing
5.0283 hrs/resident/day
Quality measures
Last inspection: April 25, 2025Penalties, last 24 months: $0
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 5.0283.
Staffing detail
- Registered nurses
- 0.60
- Licensed practical nurses
- 1.14
- Nurse aides
- 3.30
- Weekend nursing
- 4.39
Hours per resident per day.
Total staff turnover: 42%
Registered nurse turnover: 43%
Resident outcomes
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Negative outcomes
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
19.2%12.5%Improving
Residents with a fall causing major injury
0%0%No change
Residents with pressure ulcers (bedsores)
2.3%5.9%Worsening
Residents with a urinary tract infection
1.5%1.5%No change
Residents who lost too much weight
8.5%7.8%Improving
Residents who were physically restrained
0%0%No change
Residents needing more help with daily activities
9.4%6.9%Improving
Residents whose ability to walk got worse
—3.6%—
Long-stay residents on antianxiety or sleep medication
31.1%12.5%Improving
Short-stay residents newly given an antipsychotic
0%0.5%Worsening
Residents with a long-term catheter
0%2.3%Worsening
Residents with new or worsening incontinence
39.9%21.9%Improving
Residents with depressive symptoms
6.5%1.6%Improving
Positive outcomes
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
—91%—
Long-stay residents given the pneumonia vaccine
100%100%No change
Short-stay residents given the seasonal flu vaccine
—93.1%—
Short-stay residents given the pneumonia vaccine
98.7%98.8%No change
What the inspectors found
The home failed to make sure food was safely sourced, stored, prepared, and served according to professional standards. Cited April 2025 — widespread issue, potential for harm.
View the original federal record
F-Tag 812 — 42 CFR §483.60(i) — S/S: F
The home failed to provide enough support staff to safely and effectively run food and nutrition services. Cited May 2024 — widespread issue, potential for harm.
View the original federal record
F-Tag 802 — 42 CFR §483.60 — S/S: F
The nursing home failed to provide and carry out an infection prevention and control program to help keep residents from getting or spreading infections. Cited December 2023 — widespread issue, potential for harm.
View the original federal record
F-Tag 880 — 42 CFR §483.80(a) — S/S: F
The nursing home failed to reasonably accommodate each resident’s needs and preferences. Cited December 2023 — limited pattern, potential for harm.
View the original federal record
F-Tag 558 — 42 CFR §483.10 — S/S: E
Recent history
- STAFFING
Reported nurse staffing met or exceeded the federal recommendation.
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 2 health deficiencies.
See what inspectors found
- INSPECTION
Health inspection found 3 health deficiencies.
See what inspectors found
Penalties & enforcement
On record with Medicare: 1 fine · $12,659 in total fines.
- $12,659
Federal fine
Dec 18, 2023
Operator & ownership
- Ownership
- For profit - Partnership
- Chain
- Part of THE GOODMAN GROUP · 10 homes · 3.1 stars avg
- Occupancy
- 94.5 residents on an average day (52% of 180 beds)
- Resident voice
- Resident & family councils
- Medicare history
- Certified for 56 years
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.