Nursing home report
KNOXVILLE, TN · Medicare-certified · 194 beds
WEST HILLS HEALTH AND REHAB (KNOXVILLE, TN) has an overall rating of 3 out of 5 stars. Its staffing rating is low at 1 star, with reported nurse staffing of 3.41 hours per resident per day below the federal benchmark of 4.1, while health inspections are 4 stars, quality measures are 2 stars, and there were no fines in the last 24 months.
Health inspections
Staffing
3.4077 hrs/resident/day
Quality measures
Federal guidance recommends at least 4.1 nursing hours per resident each day. This facility reports 3.4077.
Hours per resident per day.
Each measure compares a year ago with the most recent quarter. Green means the facility moved the right way; red means the wrong way.
Lower is better — fewer affected residents. A decrease is good (green); an increase is concerning (red).
Long-stay residents on antipsychotic medication
Residents with a fall causing major injury
Residents with pressure ulcers (bedsores)
Residents with a urinary tract infection
Residents who lost too much weight
Residents who were physically restrained
Residents needing more help with daily activities
Residents whose ability to walk got worse
Long-stay residents on antianxiety or sleep medication
Short-stay residents newly given an antipsychotic
Residents with a long-term catheter
Residents with new or worsening incontinence
Residents with depressive symptoms
Higher is better — e.g. vaccinations. An increase is good (green); a decrease is concerning (red).
Long-stay residents given the seasonal flu vaccine
Long-stay residents given the pneumonia vaccine
Short-stay residents given the seasonal flu vaccine
Short-stay residents given the pneumonia vaccine
The nursing home failed to develop and carry out a complete care plan that met each resident’s needs with clear steps and timelines. Cited March 2019 — isolated incident, actual harm.
F-Tag 656 — 42 CFR §483.21(b)(1) — S/S: G
The nursing home failed to keep the area free of hazards and provide enough supervision to prevent accidents. Cited March 2019 — isolated incident, actual harm.
F-Tag 689 — 42 CFR §483.25(d) — S/S: G
The nursing home failed to make sure each resident got an accurate assessment of their needs and condition. Cited November 2024 — isolated incident, potential for harm.
F-Tag 641 — 42 CFR §483.20(g) — S/S: D
The nursing home failed to properly screen residents for mental health or intellectual disability needs before or during admission. Cited November 2024 — isolated incident, potential for harm.
F-Tag 645 — 42 CFR §483.20 — S/S: D
The home failed to provide safe and appropriate breathing care when a resident needed it. Cited November 2024 — isolated incident, potential for harm.
F-Tag 695 — 42 CFR §483.25(i) — S/S: D
Reported nurse staffing was below the federal recommendation of 4.1 hours per resident per day.
Health inspection found 5 health deficiencies.
Health inspection found 1 health deficiency.
Health inspection found 4 health deficiencies.
Things at a nursing home change — inspections, staffing, ownership, news.
Source: Centers for Medicare & Medicaid Services — public records, updated monthly. GoodStanding presents official records with plain-language summaries. Always visit a facility in person.
